Monday 28 August 2017

Having confidence, learning curves and Mirela Pasca's vault

Hello again everyone. Here's the funny thing, I am headed to Singapore in a week and there's an issue that I find it a lot easier to talk about to my regular readers and even strangers on my blog than with my own family. I didn't blog much this week - well, I did publish that last post about the Irene Clennell case yesterday but I had been in a difficult place at work. There's only so much I can divulge because it would be unethical and wrong for me to give out too much details, but I can still talk about why I am in a strange place at the moment - and why I wouldn't want to talk to my parents about it. I had started with this company almost a year ago: I took up the job after I took that very long trip to America last summer and by the early part of this year, I had become rather good at my job. And then things started to change the day I went to the Henley Regatta - now whilst I was having fun at Henley, they had a meeting in the office and decided to change the strategy and game plan. I'm going to use a lot of gymnastics to analyze the situation as that's how my brain works.
Well, that was back at the end of June and in the last two months, I've been moved to a completely different role and they want me to do something totally different. I had a feeling that this was coming as I had heard talk about it, but it was just so easy to ignore it. After all, accepting the inevitable would mean taking me out of my comfort zone and making me climb a whole new learning curve. I had spent much of this week studying and learning so many new things, to prepare me for this new role in the company. Is this a bad thing? Only if you look at it from the point of view of having to climb a new learning curve: when I told another friend who was also in corporate finance, he told me, "dude, that's a big promotion. Don't look a gift horse in the mouth - just take it and say thank you very much." And I was like, "I was perfectly happy doing what I was doing, I was good at it. Now they wanna change my role just as I had hit my stride." To which he replied, "and why do you think they are offering you more money?" I said without thinking, "I was perfectly happy with the amount I was earning, it is a helluva lot more than most people in London. But no, I can't have my old role back because they have changed the strategy, therefore I just have to accept that the boat is sailing is a different direction and adapt."

Oh and there's then the negotiation of my pay deal - I wasn't happy to be yanked out of my comfort zone, so we'e going to renegotiate my pay deal and there are three components to it: a basic, a bonus and commission. I'm asking for more money and because I am about to go to Singapore, Australia and New Zealand for a 4 week long holiday, I have agreed to start those new negotiations when I get back. That negotiation is weighing on my mind: but I know the directors are so crazy busy now I just agreed to kick the can down the road since I'm about to go on holiday anyway. I know the negotiation can go two ways: there's the money now or money later dilemma, otherwise known as the classic delayed gratification choice. My gut instinct is to ask for more basic and a bigger bonus, but I know they want to offer me a much better commission package. You see, if I get more basic and a bigger bonus, I know I will be guaranteed the money - but if they offer me a better commission package, then they make me take the risk and only pay me a lot more if I end up selling to this brand new client base we are targeting with our new strategy. I am risk averse: hell, I'd gladly stick to my old role as I know I can deliver but that option is not available. And if you want me to work on a new market, then I'd rather have the money up front, as soon as possible please. And quite frankly, I don't know if that's the right thing to do.
For a businessman, I'm rather risk averse actually.

If it all works out, well, I could easily earn an obscene amount of money - if, it all works out, that is. If it doesn't, then they would fire me and get someone who can do the job. I have access to our trading system and I can see that someone just got paid £160,000 in commission for one deal and well, that's the kind of deals that my bosses want me to bring in. I had been bringing in a steady stream of deals of modest sizes and I keep saying, "hey it all adds up!" But no, the bosses are getting tired of that and want me to forget the small fry and start catching the big fish - the multi-million pound trades. I will be selling to a new client base that I have little experience with and to be fair, when I started last year, I knew nothing about the product - but I did the Mike Ross thing (it is a Suits reference) and just memorized vast amounts of information about the product and entire sector until I knew everything there was to know about trading this product. Yeah you can take the boy out of Singapore but you can't take Singapore out of the boy: that's what we do in Singaporean schools, we memorize vast quantities of information for our exams. In Singlish we call that mugging, though in the UK a mugging refers to a robbery - but I digress. It is one thing to memorize information about a product, it is another to sell it and nobody is going to invest with me just because I know every technical detail of the product. I knew enough people in the industry to get me those modest investments, but I feel somewhat out of my league now that my bosses want me to play at a totally different level. Whilst this is really quite exciting, I am also quite daunted by this if I may be totally honest.

So whether I like it or not, I've been told, "Alex you're doing this and you're going to love it as you're going to make so much more money" And I didn't get a say in the matter. Allow me to share with you a story that started when I was 15, in 1991. I was a gymnast with an unusual vault, for those of you who are gymnastics fans, I did a half on, one and a half twist off. For those of you who have no idea what that means, just know that it was original, quirky, but not that difficult skill. I was proud of it though as it was a skill that I had taught myself whilst everyone else trained more traditional vaults. I thought it was my signature move but that year, I kept finishing outside the medals with my quirky, original signature vault. My new coach in 1992 took me aside and said, "you're learning a Tsukhara, no ifs, no buts, you start today. You wanna be so special, go dye your hair blue or get a tattoo, but you don't mess around with stupid vaults like that and finish 4th or 5th in the finals. That vault may have been okay in the 1970s but not today." I did as I was told as I didn't get a choice in the matter - I won the vault finals that year and vault became my best event. I became one of the best vaulters in Singapore in the 1990s. Even when I had a bad meet, I could still always win the gold medal on vault. Would this had been possible if I kept on doing my original, quirky, unusual vault that wasn't worth much to the judges? No. I would have been at best remembered as the guy who did something unusual but never won. Sometimes you just have to do as you're told when you're being pointed in the right direction. But whilst we're talking about vaulting, allow me to share with you a video from 1990 featuring Romanian gymnast Mirela Pasca when she famously scored a zero on vault.
Pasca had been one of the best vaulters in the world at that time, but in that 1990 meet in Glasgow, she ran past the vault three times and didn't perform her vault. As you can see from the video, the moment she missed her first vault, her confidence evaporated. She was merely going through the motions when she tried again and by the time she was going to try it the third time, I would have thought that she might have attempted a much simpler vault than the one she had trained, just to make sure she didn't score a big fat zero, but her mind was so frazzled by then that she simply crumbled under pressure. Pasca was on the Romanian national team at the time which was one of the best in the world at the time, so we know she was an amazingly talented gymnast. But even the best in the world can crack under pressure: it is one thing to attempt the vault and fall on your face or your bum (see montage below), it is another to fall apart mentally to the point where you can't even bring yourself to perform. I wonder what was going through her mind at the time - but there's one thing I know as a gymnast: if you ever let any self-doubt creep into your mind, then there's no point in even attempting the skill in the competition. If you go into a vault thinking, "I might land this, I might not, I hope I get lucky" then you're definitely going to fall. The only way you can perform well is if you completely believe in yourself and even then, sometimes that's not enough. So you may perform well if you believe in yourself, but you're almost certainly going to crash if you don't believe in yourself. It is one thing to learn the skill, it is another to perform it when it really matters.
I know this principle only too well as a gymnast - that is why I don't want to return from my holiday and do what Mirela Pasca did in 1990. I don't want to fall apart mentally just because I freak our or lose confidence in myself. If I want to at least run towards that vault thinking, "I'm can totally do this" without a shred of self-doubt and if I fall, so be it, but at least I am not going to doubt my ability to do this. So here's the thing: my parents don't know what I do for a living (that's right - they have no idea), they just know that I am employed and earn pretty good money, but the details, they don't know. I don't know if I even want to raise this issue with them because I would expect anyone to hear this story to at least offer me some form of encouragement, to rise to the challenge and make me feel a bit more confident about climbing this new, steep learning curve. My wonderful sister is good at that. But my parents have never ever once encouraged me before - that is especially weird when I look at the way they shower my nephew with praise and encouragement for doing the most basic, simple tasks like eating his meals. Go figure. I want to avoid the disappointment of their lack of interest by simply not raising the topic; but conversely, if I don't raise the topic and tell them that their son is getting this big promotion and raise, then can I blame them for not knowing what is going on with my career if I am the one deliberately withholding information? But they are so uneducated and stupid, I don't even know where to begin to explain what I do to them: it will be like trying to explain advanced calculus to a cat. How can I reasonably expect them to react in the correct way when they simply don't understand what I am telling them? I wonder if I am even being fair to them in the first place.

What would I like? In an ideal world, I'd love to tell this to my parents and for them to react positively and encourage me: but I know exactly how they are going to react. They would be nervous about me failing and losing my job - they would ask me to beg my boss to allow me to continue doing the role I had been accustomed to and could deliver confidently (and as explained, that's not possible, the company has changed strategy). Then I would be hurt because I would take it as a sign of them having no confidence in me. Why go through all that when I can just have a pleasant time talking about something else? Yeah there's a part of me that is scared and nervous about the challenges, but I'm also the gymnast who gave up the quirky, unusual vault to train the more difficult Tsukhara vault in order to become the champion. There's a part of me that thinks, this is what I do, my gymnastics training has prepared me to have the right mindset to take on challenges like that. And then there's another part of me that thinks, holy shit what if I fail? I don't want to fail. There's really nothing my parents can do to influence the outcome, but a bit of encouragement would be nice, though I know I'm not going to get that from them. That's why I am probably just going to discuss this with my two sisters and my brother-in-law because I know they will surely understand and empathize what I am going through and offer very helpful advice.
What is the point of telling my parents anything anyway?

But I'd like to end by talking about Mirela Pasca again. After her meltdown in Glasgow in 1990 when she scored a big fat zero for vault, you might have thought that the strict coaches in the Romanian gymnastics programme would have dropped her like a hot brick, because it doesn't matter how talented you are, if you can't rise to the challenge and handle the pressure of competition, then you're no good to the national team at major competitions. I can imagine them saying, "shame about young Mirela, so incredibly talented but not mentally prepared to cope with the pressure - maybe she can go join the circus but I am not sure if she can even handle that pressure of performing for a big audience." But no, Mirela was given a second chance after Glasgow, she stayed on the programme and even made the team that represented Romania in the 1992 Barcelona Olympics, where she picked up a silver medal. So there was a happy ending to the story: it looks like she did learn her lesson after what happened in Glasgow and became a tougher, more mentally resilient gymnast for the experience. Perhaps I shouldn't be too worried about making mistakes after all, as long as I can learn from them and become a better person for it. I'd like to end with a video from Mirela winning her silver medal at the 1992 Olympics, so she did rise to the occasion when it really mattered. Leave a comment below and thanks for reading.

18 comments:

  1. What does your gut instinct tell you? I think you are afraid of failure which is very normal for a high achiever like you. Give it some thought and sleep on it. Glad you are going to talk it over with your sisters.

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    1. My gut instinct is telling me this is no different from when I was 16 years old and literally ordered by my coach to stop doing that quirky, unusual cute but "not worth much" vault and learn a difficult vault that I could win medals with.

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    2. Your boss would not give you the role if he didn't you could do it. Growth is painful.

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    3. I suppose so. A bit like how my old coach 'ordered' me to learn a more difficult vault so I could start winning medals instead of finishing 4th or 5th. If I had been given a choice, I may not have done it. I am always pushing other gymnasts to learn more difficult skills IF I think it is something they are capable of doing.

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    4. Oh and I remember reading somewhere years ago that Mirela Pasca had her meltdown in Glasgow because she had never competed that difficult vault before until that meet and she didn't have the confidence to do it (even though she could do it in training). That's why I think it is one thing to be able to do something, it is another to have the confidence to rise to the challenge and deliver when it matters. That's why I am nervous, I don't want to crumble under pressure like Pasca did.

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  2. Hi LIFT, I think it's actually quite different stepping out of your comfort zone when you're 16 compared to when you're 40! One thing I try to keep in mind when confronted with risk is a quote I read somewhere (might have been Mark Zuckerberg?) about how in a fast-paced world, the cost of staying still far outweighs the risk of embracing change. Alternatively it might be a good idea to not just think about the gains in proportion to risk, but focus on any gains that potentially outweigh the risk. Hope this helps!

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    1. Thanks so much for your kind words XM.

      You are totally right about the risk of trying to stay still instead of embracing change. I was the kind of kid who would step out of my comfort zone at 16 and I have lived and worked in so many countries - I don't know why this is making me nervous now. I suppose it is just because there was a sense of, "damnit, I was so comfortable, I was able to do my job well, everything was going just fine - why do I need to change now?!?!" But such is life, we can't expect everything to always remain exactly the same.

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    2. Yeahh I know... after slogging your guts out for years it would be nice to settle into the kind of job that feels like old comfy pajamas. Anyway, if I know anything about you from your blogs, I think you'll have fun in your new role ;)

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    3. True - imagine if a coach told a gymnast, "I want you to learn a more difficult vault" and the gymnast reacted by saying, "if you insist, I will change gymnastics club and get a new coach who will allow me to do exactly what I have been doing all along". I'd be the first to slap that gymnast. Perhaps I just need to slap some sense into myself.

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  3. Hi LIFT, Congratulations on your fresh opportunity!
    Its understandable you feel hesitant -it wasnt something you chased after or asked for, it simply fell into your lap.
    Straight out of some benevolent guardian in the sky who all your life has been looking out for you very well indeed.
    But really if you think about it, this new job scope is a very natural 'next step' in an illustrious career marked by incredible variety & steady progression.
    It seems almost specifically designed to keep you from getting restless & wanting to do sthg different yet again.

    I've a friend who's tried almost every trade under the sun. He would look at the Classified Ads, buy over some struggling SME, build it into a decent source of income, get bored, sell it & try his hand at a totally unrelated business.
    Among other things he has run a drink stall in a coffee shop, moved to marine supplies, later opened a tuition centre, then set up a real estate firm & most recently, bought a small fleet of cars to serve as private hire vehicles.
    And you know whats the most important thing he learnt from all these ventures? Well, he told me:

    Once youve developed a largely transferable set of skills, you'll keep using them, but in order to find yourself growing, you need to look towards higher transaction values.
    From selling coffee at 80c each, to hardware few dollars apiece, to collecting tuition fees say hundred bucks per customer, to property commissions several thousand, & now dealing in denominations of tens of thousands for his cars.
    And once you go up, you'll never want to go down again. You just cant reverse & look backwards, it doesnt satisfy you anymore.

    So LIFT, embrace your promotion! We (your readers) are also happy for you!

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    1. Hi CLT, thanks for your kind words. You're right, I didn't ask for a promotion or a raise - in fact, I was perfectly content doing exactly what I was doing earlier this year and I was doing a good job, so that's why suddenly having to do something different took me by surprise and I am worried I may not only fail, but there's no going back since my company has completely change strategy and so there's no 'old job' to go back to. Basically, they've decided they're no longer going to bother with small deals and only focus on big clients - they don't want to be bottom feeders on the seafloor, they wanna go catch some big fish.

      I suppose there's always been a part of me that thinks, "it's easier to ask someone for £80,000 than to ask them for £8 million." But at the end of the day, it's still the same type of investments and I just started negotiating a £3.1 million investment today. I sat down with two directors and discussed the details with them and you could see the look on their faces, like, oh now Alex is finally doing multi-million pound deals instead of bringing us a deals under £100k. I really don't believe that size is everything because a sales man who brings in loads of small deals still can potentially make a lot of money - but anyway, that decision wasn't mine to make; I am just the salesman, I'm not a director at this firm.

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  4. Hi Limpeh,

    I believe it really just boils down to how confident you are in being able to adapt to the new role your company wants to assign you to. Given your skill set and accomplishments thus far, a part of me does feels rather inclined to carelessly mouth off about how you're probably overthinking things and should simply take this an opportunity to further your career.

    That said, such a decision would undoubtedly warrant its own fair share of risk. More money is of course an enticing prospect to most, but given that you seem perfectly content with your job as it is, it probably isn't as appealing to you as it would most others. In the end though, it is what it is; like it or not, life deals us the cards, and we alone decide how to play them.

    I'm nowhere near being capable of providing adequate advice regarding the corporate finance sector, so I suppose all I have to say culminates down to this: Take your time to mull your choices over during your 4 week holiday; if you think you're up for the challenge, well, kudos to you. There doesn't seem to be much room for an alternative to accepting your new role given that your company has changed strategies unless you consider taking up your current role at another company, but i'm sure you are capable of making a sound and rational decision at the end of the day.

    I wish you all the best in whatever decision you choose to make! :P

    On a side note, do your bosses follow your blog? If they do wouldn't your post affect the negotiation of your pay deal?

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    1. Hello Keith. Maybe I am overthinking things, but if you read my blog you'll realize, I don't actually have much time to think most days, I am so busy and the moment I have some time to breathe like sitting on the train, I would take out my phone and scroll through instagram or just take a nap. Writing here is a way for me to organize my thoughts and thus it can come across like I am overthinking things.

      Changing companies in a desperate bid to 'keep' my old job (albeit with another company) is just too risky - too many variables. I have worked very hard to make sure I know my company's products inside out - going to another company means having to climb yet another learning curve again. And you know, every salesman wants a good product to sell - I can tell you that my company's products are very well put together, they are excellent. I'm not smart enough to create them - but I'm lucky enough to be selling a great product. I'm not sure if i can find another company with an equally good product willing to hire me to deal with my old clients? It's just ... too much to ask for. When you get hired by a company, you basically have to do whatever they ask you to do even if it does include things you don't like.

      I have told the bosses about my blog but frankly, given the crazy hours they work - they barely have time to get enough sleep! But I have a respectful relationship with my bosses and I was handpicked to join this firm: I was given a job offer over lunch - no interview, as one of the directors is my ex-boss and it was a case of 'better the devil you know'. He still remembers how much work I did for his old company back in the 2010-2011 period when I delivered a few minor miracles for him then, so he wanted me in this team. My colleagues actually had to interview for their jobs you know, I was given it on a silver platter - quite a luxury, not to be taken for granted. On that basis, I'm not worried about my pay deal. There is enough trust.

      We're breaking into INDIA of all places - we're going 10 deals in India later this year so fingers crossed, I may get involved in the Indian business but right now, I'm doing US, UK and Australian projects.

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  5. Well the only constant in this world is death and change. I only regretted no changing lines much earlier in my life! I had wanted to quit my previous company much 3 years into the job but stayed on after HR convinced me to stay abit longer. I had some chance to experience new stuff like going to Shenzhen to setup a new branch office so it wasn't totally doing the same thing for several years.

    Anyway keeping up with the curve is so crucial in this modern, technology based sharing economy. My best friend was unemployed for 2 years even though he had a Masters in his field. But he was totally out of his depth coming from smaller SMEs after working for the Airforce for 10 years of his life. I suppose he was too passive and waiting for instructions (military style) and totally not suited to working for a fast paced American MNC which he was forced to leave after just 1 year into the job.

    Another anecdote i had to share: I was talking to this mixed couple just last Sun at a birthday party. The husband was a well to do American quantitative developer for a equity managing company. His wife was in IT (didn't find out which particular specialisation) who was also jobless for quite sometime. She was very surprised to learn i had quit a high paying IT job to branch out into heathcare and wanted to know why. I told her that IT was an industry with an expiry date, once you hit your 40s you had better move to a management role otherwise you risk getting retrenched due to your high salary. Not sure she agreed with it since she was definitely past her 40s. But i heard she had recently found a teaching position albeit a part-time one.

    So I had to choose my next industry to go into and based on the laws of supply and demand i decided that only healthcare was growing at the moment, not only in Singapore, but globally. The same can't be said for oil and gas, banking or education (due to huge drop in birthrate). And I was glad i left when i did since 2 years down the road my ex-company started their first retrenchment exercise. Last I heard 90% of my former IT department had gotten out of the company (for unknown reasons but i guess politics played a part) and found new jobs, even the IT director himself.

    So who do you want to be LIFT? Highly qualified but unemployed or constantly changing and adapting to global trends?

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    1. You're absolutely right. My company is doing just that in changing & adapting to market conditions - hence the new strategy and I am the one saying, "nooooo why can't things just stay exactly as they were....?!?"

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  6. Hi Alex,

    Personally, I have lived my life with one simple dogma - I could do anything I wanted to as long as I am willing to deal with the consequences of my actions. So if I am to transpose myself into your shoes, I would start asking myself the consequences of failure, and if I were financially well-off enough to deal with getting low commissions for ages (or even the sack) due to poor performance.

    Also, I am quite certain your skills which brought success earlier on in your career are transferable to your new role.

    Best wishes!

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    1. Fingers crossed. Well I am having to accept this promotion and go through with it because my old job no longer exists, due to my company changing strategy and conquering a different segment of the market. I'm still not sure if I can pull it off but I won't know till I try - but this is my 2nd last day at work before going on holidays so I have a lot of time on holiday to think about it.

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  7. Exciting stuff, Alex! Given ur track record, i say, why not? Its yet another exciting challenge to be conquered!

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