Friday, 12 January 2024

Travel logistics for visiting the KL Auschwitz-Birkenau concentration camp

Hello everyone, I'm back from my holiday in Southern Poland and one of the things I did there was to visit the Auschwitz Birkenau concentration camp. Obviously, it's not a 'fun' activity but one that is of historical importance to visit this place and see what the Nazis did there. The site is located near the small town of Oświęcim, 33 km from the city of Katowice and 66 km from Krakow. A lot of tour companies will offer you a day trip there whereby you are picked up from your hotel, taken there and then taken right back to your hotel - if that's what you prefer, then go ahead and pay them for that service (but be warned - they add very little value in simply providing no more than a taxi service and charge you a lot for that) but public transport in Poland is actually really cheap and well-organized. All the local staff I have encountered on the way speak some English (even the elderly bus driver) and it is actually much cheaper to organize this yourself and visit using public transport rather than with an organized tour group. So in this post, I'm going to share with you some information about organizing your visit to Auschwitz Birkenau on public transport and show you how incredibly easy it is! 
Do I go by bus or train? 

Either really, from Krakow Central (Kraków Główny in Polish) you can get the bus or train - the prices are similar, one-way on the bus is 20 PLN whilst on the train it is 17 PLN. The bus is operated by the company Lajkonik and you may click through to their page from here; you can simply buy tickets from the bus driver on the bus without booking in advance. Do not book online from third party websites as you will be paying these third parties a hefty booking fee for the same seat on the bus - the bus is very large and is unlikely to be full, so you really don't need to buy a ticket in advance. Simply turn up for the bus on time at the bus station and be prepared to pay in cash, the bus driver cannot process card payments on the bus. The benefit of taking the bus is that it stops right in front of the Auschwitz museum entrance, but there are three other reasons to take the train: firstly, the buses are not that frequent and secondly, the journey times are more unpredictable (for example, if the bus encounters a traffic jam). Finally, there are toilets on the train but not on the bus; the journey on the bus is approximately 90 minutes and it doesn't make any stops for toilet breaks. Do note that the train station is a good 20 minutes walk from the Auschwitz museum and that is a rather uneventful walk through a quiet residential neighbourhood - it is doable and if you don't mind walking, you could take the train. The trains are more frequent but be warned that some trains will make more stops than others and some even take a different route back to Krakow Central, hence make sure you check whether the next train is the fast train: slow trains take about 90 minutes to make the journey which the fast trains will take just under an hour. Either way, the trains are modern and so comfortable. 

How do you pronounce Kraków Główny?

It is Kra-kuv Gwov-nuh. The y in Polish is not an 'ee' sound but a 'uuh' sound. It is also not a L in Główny but it is the Polish letter Ł which has a W sound. And when you see a W in Polish, it is in fact pronounced as a V - I can just imagine the Polish people rolling their eyes when a tourist pronounces it as Glow-nee station. Polish is great fun for language geeks like me who really love learning new languages, so for example, the city of Łódź in central Poland, it is pronounced 'Wootch'; whilst most foreigners butcher it and call it 'Lodz' - this is precisely why I love the Polish language. 
Should I book a guided tour? 

This is up to you. I would recommend it but it is free to visit without a guided tour: I went on a guided tour - it wasn't free but it was very good mostly because I had a an excellent guide whose uncles were killed by the Germans in WW2 for helping someone who had escaped from the concentration camp, hence for her, it was intensely personal why she wanted to share her story. But you must always book your tour directly with the museum via their website and not via a third party, because the third party will charge their own booking fee on top of that and you will still end up on the same tour anyway when you get there. These tours are very popular and I stress that you really need to book in advance once you decide to do this trip as there is very limited availability on these guided tours. I had to change my travel schedule because the tours on original dates I had in mind were already fully booked and this was in the middle of winter when it was bitterly cold. In the warmer months, you will have to plan much further ahead, they limit the number of visitors as they wish to respect the solemnity and sanctity of this Auschwitz and not let it turn into a Disneyland overrun with tourists.

How early do I have to arrive before my tour begins?

On your ticket, you will see that they require you to arrive 30 minutes before your tour begins. You need to do a few things before you start your tour: firstly, you should go to the toilet as there are few toilets available on the tour. Then you need to line up to have your ticket and ID checked (that's right, bring photo ID like your passport). Finally, you will need to put your belongings through an X-ray machine like the ones at the airport. I arrived about 20 minutes before my tour and did all that in well under 8 minutes as they were super efficient, so I think 30 minutes might be a little bit too much on the cautious side.  Of course, you certainly don't want to arrive late for your tour but I'd say about 15-20 minutes would suffice. It's like arriving at the airport before your flight, they often recommend getting to the airport 2 hours before your flight, but I often arrive between 90 and 60 minutes, sometimes as little as 45 minutes, knowing that I'll probably be okay. 
Is there a restaurant on site? 

No, surprisingly not - there are very limited food options on both the Auschwitz and Birkenau sites - at Auschwitz there is a gift shop selling a few small items like chocolate bars and biscuits (very expensive prices, may I add, compared to average prices in Poland) but that's it. There are vending machines selling hot and cold drinks but otherwise that's it. You'll have to walk a few minutes away from Auschwitz towards the town of Oświęcim to find some shops and there are plenty of proper restaurants are in Oświęcim town center (I actually had a lovely late lunch at a traditional Polish restaurant there) but remember that's a 20 minute walk away. Most visitors will bring some food with them to eat before and after the tour but you are not permitted to eat on site; please be mindful where you choose to consume your snacks. 

Is the visit suitable for the elderly who may have problems walking long distances? 

It depends, our guide was an older Polish lady in her early 60s (I am guessing) but she had no problems walking with us for that full 3.5 hours of the tour. However, I saw a very obese man in my group really struggling to catch up with everyone else during our tour. He was in agony. You have to keep walking on the tour, even when you stop and listen to the guide, you are standing up. There is no sitting down, there are stairs to be negotiated and on the day I was there, there was thick snow on the ground so the icy surfaces were hazardous as well. It was an intense history lesson, but the lesson is outdoors. I would say that most older people should be able to do this tour and only those with mobility issues should not do it. For instance, the tour certainly wasn't wheelchair friendly as we were touring the concentration camp - there were staircases, sometimes narrow passageways and uneven surfaces as the original features were all preserved. 
What about children - is it not suitable for children? 

I think it is very important to teach children history and start from a reasonable age - the guide wasn't going to tone down or dumb down her tour for the children, there is a recommendation (though this is not a rule that they enforce) that children under 14 shouldn't do this tour or visit Auschwitz Birkenau. I think it really depends on individual child - I have met some very astute 11 year olds who would love to do this kind of tour but I also know some really dumb adults who would just feel bored and uninterested if you brought them there. Thus I believe this really depends on the individual child and for that matter, the individual adult whether or not this is the right activity to do whilst in Poland. I hate to be blunt, but this is a tour for smart people with a keen interest in history - if that is not you, then please go do something else instead. 

Is the tour only available in English? 

The guided tours are also available in Polish, German, French, Spanish, Italian and Russian. If you don't speak one of those languages, I guess you will have to default to the English tour then and try to improve your English along the way!

Is this a day trip or should I stay overnight? 


How do I get from Auschwitz to Birkenau? 

The two sites are 2.5 km apart from each other, there is a free shuttle bus between the two locations for visitors. During peak season, these shuttle buses will run every ten minutes; even during off peak season they still run every 20 minutes. 
How do I pronounce Oświęcim? 

It is 'osh-vien-tsim' - during the German occupation of Poland, a lot of place names were Germanized. Oświęcim was turned into Auschwitz by the Germans occupiers during that period. Polish is a beautiful but extremely difficult language.

Could I combine a trip to Auschwitz with another activity like the Wieliczka salt mine in the same day?

It could be possible with a very early start but you'd be so very rushed. You would have to do the very first tour at Auschwitz which begins at 8:30 am, that would take you all the way to about 12 noon, then you would have to rush all the way back to Krakow for your next activity. If you had a rental car, you'd have to drive all the way over to Wieliczka and you would get there around 2 pm or so - in time for their afternoon activities. If you're dependent on public transport, your journey will take longer but it is still doable but very rushed. You might consider doing something in Katowice instead of Krakow, given that it is only 33 km away from Oświęcim whilst Krakow is 66 km away. I didn't want to rush like that, I left Krakow reasonably early to get there for the 11:30 tour, then I finished the tour at about 3 pm, walked into Oświęcim town center, had late lunch, saw some of the shops before getting the trains back to Krakow, by which time it was already 6 pm - by then, I was already cold and rather tired by that point, I just wanted to get some dinner and have an early night. 

Why do some people refer to this place as KL Auschwitz-Birkenau - what does KL stand for? 

KL is taken from the German name of the place and KL is an abbreviation for Konzentrationslager (concentration camp).
Why are you so against booking this through a third party? Are they trying to scam us?

Well, nobody is trying to scam you per se, but it is very poor value for money as they add very little value to the process but they charge you so much for that service. The challenge is that when you walk down the street in Krakow, there are so many tour agencies with English speaking staff offering to help you with your logistics and do the bookings for you but they are not offering discounts, they are not doing it for free: instead, they will charge you a hefty fee for their services as they need to make money. Likewise when you go online and try to look for information, you will often stumble upon the websites of all of these tour agencies out there persuading you to book online with them so they can charge you a fee. What they are doing isn't illegal of course but they are preying on those ignorant tourists who don't realize that they can pay much less if they simply book directly with the place you wish to visit. You don't really need to speak Polish in order to use public transport in Poland, you just need to do a bit of research to plan your journey to find out which bus or train you need to take and how long the journey will take - simply using Google will get you all the answers you need and there's absolutely no need to pay a hefty fee to a third party to arrange that for you. I am surprised that so many tour agencies can still thrive in this day and age - I saw so many of them in Krakow and was even approached several times in the streets by the tours offering me various tours (including the ones that I had already arranged myself). I know how to look up the information I need on Google, I'm not some kind of Poland expert - is doing a Google search such a rare skill these days? I thought it was just a part of our everyday life now but apparently some people would still go on holiday, turn up in Poland and still have no idea how to plan their holidays. This is Poland, it is a very modern, tourist-friendly country where public transport works well - I recently went to Transnistria and the trip there was a lot more complex but I was still able to do it all on public transport thanks to the information I found from other travel bloggers; thus that is why I wanted to write this piece today for you in the hopes that you would find this quite useful for your next holiday in Poland. 
Did you enjoy your visit there? 

I don't think the word 'enjoy' is appropriate. It was harrowing, disturbing and I was crying during the tour when our guide told us so many stories about what happened there. It's not an enjoyable experience and you might even call it distressing. However, I think it was important to visit that site and remember what happened, because if we don't learn from our history, the same mistakes will be made in the future and sadly, if you look at the war in the world today, we have learnt little from history. I am certainly glad I went there and would encourage anyone visiting Poland to make the effort to visit too. I also visited the Oskar Schindler's factory museum in Krakow which I highly recommend as well. Having watched the movie Schindler's list, I wanted to see these places for myself and it is not the same as watching it on film; it was an experience that I wanted to have on my travels. I know it may not be for everyone but this is what I like. 

I hope you guys found this useful. Any comments or questions, that is what the comments section below is for - I shall be starting my jury duty on the 22nd January, so this would be my last trip until that is finally over. Many thanks for reading. 

13 comments:

  1. Thank you for the very detailed guide, hope you had an enlightening experience at Auschwitz. Personally I am dealing with some inner demons now and don’t know if I have the emotional capacity to deal with the messed up stuff that happened there. My idea vacation would be somewhere far from the bustling crowd and far from other humans.

    I fully subscribe to Sartre’s saying, “Hell is other people.”

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    1. Hi there, it was enlightening and I am glad to see that it was very popular - that there were young people who were interested in learning more about the Holocaust. It wasn't something just for Jewish or Polish people, but it was something for everyone and anyone interested in history.

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    2. Hi Chaoniki, I'm sorry to hear about your predicament. I hope your situation will improve and you will eventually overcome these obstacles.

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    3. Thanks much for the detailed guide! Will definitely heed your advice to stay away from private tours if I ever get to visit Poland. I have only been to the sachsenhausen concentration camp near Berlin. But it was winter as well and snow were up to my knees. It was a surreal experience for sure.

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    4. Hi there, let me explain to you why one should never buy a ticket from a private tour company instead of directly from the museum itself. For example the ticket costs 90 Polish zlotys if you purchase it directly from the website of the museum. Out of curiosity, I looked up the prices from a private tour company and compared it to what I paid. If you buy it from third party tour company, you will pay 90 + their mark up as they need to make a profit, so for example, you pay 125 zlotys and that 35 zlotys mark up is the profit they have made. But they don't put you on their own tour, for that mark up of 90 zlotys, they merely go to the website, pay 90 zlotys for a regular ticket and print you that ticket (or forward it to you on your phone). When you turn up for your tour, you will join a bigger group of people - most of whom purchased their tickets online for 90 zlotys. They do provide a small service for their mark up, but I just roll my eyes and think, we are the generation quite used to making purchases online, on our phones and they must be catering to very old people who are not used to online shopping. Are people that stupid? Do they actually stop and think, wait a minute
      would it be better if I bought the ticket directly from the Auschwitz museum? I remember once seeing something nice in a shop in London and I thought, okay there's no sale going on here, let me check the name of the brand and see if I can get it cheaper online as I know the shop needs to make a profit to sell it to me on the high street. Sure enough, within moments, I found it for 20% cheaper online. That's just the way it works in this day and age, it doesn't take a genius to figure this out and so I don't know how these private tour companies make money when they are adding so little value.

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    6. And if I may add one more point please: with some places, you can pay to have a private tour, I have done that in some remote places before where I had a tour guide for just my husband and I, so that's one tour guide for 2 people and we did that once in Vietnam in a very, very remote region in the mountains with no public transport - again, we also did that in the Andes in Patagonia, Argentina where we hired a local guide to take us to a few places with no public transport and he was worth every penny we paid (urgh, he was not cheap but it was the trip of a lifetime). However, those were true private tours: what they do in Poland is this. In Auschwitz, it was the site of the Holocaust, you don't have tourists running around taking selfies and buying ice creams at the gift shop. No, visits are tightly controlled and there are official tours with very good guides and therefore a decent, honest travel agent would simply say, "just join the official tours, they are excellent and available in a range of languages, I can't add any value to that experience." But a dishonest tour guide will sell you a ticket with a mark up of like 33% for their profit and then you still end up on the same official tour anyway with the folks who booked directly. That's why I have an axe to grind with these tour agencies that are adding this 33% mark up when they add so little value to the experience.

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  2. Grateful for the additional pointers. I think it boils down to value add, the extra money one pays instead of going direct to the source, or if that's even an option. If I may share, the private tours I tried were in Cambodia, Estonia, and NZ. One reason is that I don't drive and often the tour guide is also the driver. Those tours were truly private and in small groups. The guides were engaging and we were able to connect with them at least culturally.

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    1. Private tours are useful in very rural areas where public transport is non-existent. Where I went in Argentina, it was so remote and our guide/driver was so knowledgeable. Not only did he make sure he took us to the best places, but he was also able to give us so much information along the way. However, when we were in Buenos Aires, I didn't need a guide - I always went direct to the source (ie. bought my tickets at the museum directly) and used public transport; I was able to do that in a big city, that is however not always easy to arrange in rural areas.

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    2. Some guides are absolutely brilliant though, I've had good and bad experiences with guides over the years. I've met a guide in Morocco who was absolutely brilliant and I did think, what a waste, why are you just taking foreign tourists around these places when you're obviously super intelligent. I also remember my guide/driver in Georgia who spoke very little English but the moment he realized I spoke Russian, we spoke for hours in the car. Some guides are just meh though, easily forgettable and don't do a good job. I have had some great experiences with walking tours where the guides work for tips and I had a brilliant American guide once in Berlin - he was a post-grad student studying European history at a German university and this was his part time hustle for some extra cash; he was absolutely brilliant.

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    3. At the risk of sounding bitchy, I think I know why the quality of guides vary widely. It is not a very well paid job, okay like if you pay for a high end private tour for a small group, it gets expensive but most guides do mass tourism and don't earn that much. The much lower pay attracts people who are not that intelligent and qualified, the poorer quality of the service reflects that. It is only when you get a bizarre situation whereby you get someone who is vastly overqualified doing it as a part time job when you get an outstanding experience, that was indeed the case when I was in Berlin, I did a history walking tour with an American PhD student who was NOT your average tour guide as your average tour guides do not have PhDs. Is that American guy going to be doing this job for the rest of his life? No, it was a temporary thing whilst he was in Berlin completing his PhD but I was in the right place at the right time to benefit from his expertise, skills and knowledge - he was simply too smart to be a guide for the rest of his life, but it was alright for him to do it whilst at university.

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  3. Not at all. I think you have laid out exactly the nature and state of private tours. For example, the guide/ driver I had in NZ is the owner of the tour company and so he has more stakes or shares in the tour doing well. As for the private tour in Estonia, I probably paid more then I should but I got to experience local hospitality, eating at a table with freshly smoked salmon on the menu.

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    1. Being of a certain age and from Singapore, I remember how people of my parents' generation were so suaku that they were terrified of leaving Singapore - they would go on these guided tours where the tour guide would lead a group through various activities that began after breakfast and the guide would be by their side until bed time. The group would be taken to various attractions on a tour bus and never use public transport - I have been on a few of those tours myself when I was a child. That is why I have had some poor experiences with terrible tour guides from that period because if you're leading a bunch of suaku older Singaporeans around, then you really don't need to be that intelligent and the older Singaporeans never ask difficult questions anyway. They just wanna go shopping and eat Chinese food, it's an easy but poorly paid job that attracts dumb people to the profession: hence the low quality tour guides. But that was the 1980s, now in 2024, tour guides can only attract business if they add a lot of value and offer extraordinary experiences that even the smartest, most savvy travellers can't find for themselves.

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