Hi guys, I'd like to share with you a story about a conversation that I had recently with a woman that left me shaking my head. I actually did my first acting job this year (that's in early November) when I played the lead role in an ad for a Canadian optician chain. It was a comedy skit involving a woman who had misplaced her glasses in an airport and whilst I can't disclose anymore, I am proud to say that I am the only other character in this short comedy skit that interacts with this lady. It's only for a 30 second commercial so it's short and sweet (with one big punchline) - they are not trying to do too much in that very short commercial. But of course, since this is skit is set in a busy airport, there were a lot of extras who were brought in for the shoot. So when I was resting between takes, this woman whom I shall call 'Angela' (not her real name) asked me for my advice - she was an extra who was brought in to simply fill the scene, so the airport looks crowded but she really isn't going to be seen in the final product, at best you might just notice her passing through briefly in the background in one of the shots but otherwise, there was no acting on her part. Her instructions were simply, "when you hear action, you pick up your bag and you walk towards the shop." Angela noticed that the two leads were given a lot more attention and detailed instructions from the director, so she became quite intrigued as we were clearly the stars of the ad. Thus she asked me how she could get a big part in an ad like me and I told her that it simply wasn't possible for her - now this is not me being cruel, but I tried to explain to her the situation with the Spotlight casting system. Perhaps I shouldn't be that surprised but this was all completely new for Angela and she was hearing about it for the very first time.
So this is how it works: the casting is done through the Spotlight system - major casting directors will use Spotlight to find actors for their projects (whether it is a film, TV programme or ad) and so Angela said, yes I get it, so how do I join Spotlight? I said to her you can't unless you have had some professional work, so if she tried to apply to Spotlight today, she would simply be rejected on the basis of not having done any professional work before. However, since the only way to get "professional work" is to get it off Spotlight, then outsiders like Angela as basically locked out of a system which is designed to keep the work for those who are already on Spotlight and deny it to people like Angela trying to get into the system. Angela really struggled to get her head around that concept and I had to explain it a few times, finally the penny dropped and she said, "but that's not fair, is it?" I rolled my eyes and said, "I never said it was fair, of course is is very unfair. It is a system designed deliberately to keep people like you from ever getting any professional acting work." She then asked me if there was any way around it and I told her, "well luckily for you, there is in fact. It is called social media - there's nothing to stop you from finding fame on various social media platforms like TikTok, Instagram or Youtube. You can start making your own content today, upload them within the hour and start getting loads of followers. There are a lot of comedians and musicians who have started out that way on social media and it is not a bad way to get started. After all, you're not waiting for some casting director to decide that you're suitable for the role, you can say yes to yourself every time you want to get creative on these social media platforms." Angela baulked at that and made a face, "but that's not what I want to do, I just want to do what you're doing." To be fair, I was given a script, I was told what to do by the director and I was entirely passive in this process - all I had to do was follow the instructions whilst I was asking Angela to be creative. Now that's the one thing I was actually forbidden to do in this process, the director doesn't want to hear any of my bright ideas - as an actor, I have no say whatsoever in the script or the concept, I'm merely there to do as I am told. So I suppose Angela took a look at that and thought, well that is rather easy, anyone can just follow instructions like that.
This does beg the question though - why are people like Angela expected to do things the hard way by producing her own content on social media whilst people like me can simply get a lead role in a big budget commercial, get chauffer driven to set and back and get paid a lot more for my time? In fact, I had worked out how much Angela was getting paid for her day as an extra and how much I am getting paid: if this ad is only used in Canada, then I would be paid 45 times more than her. But if it gets used in other territories in Europe, then that figure could be easily around 80 to 90 times. In short, I have a good job in finance and I wouldn't bother with acting these days unless it is very well paid work and modesty aside, this is ridiculously well paid work and I really enjoy being treated like a super star by the lovely production crew. The simple answer is that Angela is late to the party. I have been doing this for so many years and Angela has zero experience - I think it is time for an analogy. Imagine you want to go to the big black Friday sale, if you want to nab yourself a great bargain, you had better wake up especially early and be one of the first customers to run into the store the moment it opens. If you think, oh I'll just nip in there after work at about 6:30 pm, the store may still be open but don't be surprised if all the good stuff is long gone. If you then have the cheek to complain, "this sale sucks, it's a complete waste of time - I can't find anything decent here", then you really should have turned up a lot earlier if you were serious about buying anything on sale. Angela is in her 30s, she is up against people who have been acting for a long time - the odds are very much stacked against her. I'm not saying that she can't make it in the industry, but she has to try a lot harder than most people to get others to notice her and using social media is a great solution to that challenge. Is it going to be easy for Angela? Hell no, it's actually really difficult. But can Angela simply get well paid acting work without doing something to make her stand out from the crowd? No, sadly she stands no chance at all in such a crowded market. There are just way too many aspiring actors fighting for the very small amount of well paid work in showbiz. Just like the Black Friday sale, if you want to some of the best jobs in the industry, you need to turn up very early, not late like Angela.
So using Angela's example, let's talk about my reader Choaniki - he has switched from healthcare to finance this year and it has been an uphill struggle for him, this transition has proven to be very challenging. I'm sure he wasn't expecting it to be easy but it has turned out to be even harder than he had originally envisioned. Now this is no reflection on his abilities to thrive in this sector, but allow me to illustrate how the odds are stacked against him. I am regularly given 'accounts' to take care of - so for example, the boss would say, "Alex, we have this guy in Panama called Manuel whom we have been dealing with for a few years, he does some business with us but his English is limited. You speak Spanish, so why don't you take over that account and see if you can improve that relationship with him and get more business out of him?" So when I call up Manuel in Panama, he knows whom I am, he is an existing client and so he is receptive to what I have to say. The fact that the conversation is in Spanish is an added bonus as well, it is not that hard for me to engage Manuel and if I can get him to invest more of his clients' money, I get to earn a lot of commission. It is rather easy to earn this kind of money. However, would Choaniki be 'given' accounts like that to manage? No, he wouldn't - as this kind of 'easy' work would ironically be given to someone like with a lot more experience. Try to look at this from the perspective of the boss, if the account needs a manager, the boss could give it to someone like me and relax, knowing that I am very experienced and thus a safe pair of hands. However, if the boss were to hand it over to someone like Choaniki who doesn't have that much experience, then there is a greater chance of things going wrong if the client comes up with a complex or unusual request. You would also want the client to feel cherished and special - so imagine if a VIP client turns up at a famous restaurant, do you get your head chef to personally prepare the meal of this VIP client or do you get one of the trainees to do it? The decision would be based on just how important the VIP client is rather than what the client has ordered - so even if the client orders a simple salad that anyone can make by simply putting the few ingredients together in a bowl, you still get your head chef to do it just to please the VIP client, even if it means leaving the trainees to prepare the more complicated dishes whilst the head chef is preparing the simple salad for the VIP client.
So you might argue, hang on a minute Alex, none of this makes any sense. The trainees are given far more difficult tasks to do and are far more likely to make mistakes when the head chef is told to serve the VIP client, wouldn't it be more efficient to get the trainees to make the salad for the VIP clients given that it is a very simple dish to prepare whilst allowing the head chef to prepare the far more complex dishes? It wouldn't be unreasonable to think that of course, but unfortunately, there's a simple reason why this would not be the case in the real world. In any commercial organisation, there is usually a triangular power hierarchy. That means that there is usually a small number of people in senior management whilst the bulk of the employees are workers near the bottom of the hierarchy. If you look at the ratio between the nice jobs at the very top of the hierarchy and the terrible jobs at the bottom of the hierarchy, then it is obvious that most people usually get stuck at the middle of the hierarchy and consider themselves very lucky if they ever manage to haul themselves up to middle management. But in this system, I'm afraid most people will be always stuck closer to the bottom of the food chain and in some cases, such as in Angela's example, the ones at the top of the food chain would deliberately erect barriers to prevent those at the bottom of the food chain from progressing any further - their motivation is to safeguard the limited amount of well paid work to those who have already made it to the top of the food chain whilst keeping out the competition. I'm not saying that it would be impossible for someone like Angela to make it as an actor or Choaniki to establish himself in the world of finance, but my point is that because they are so late to the party, then the onus is on them to try harder than those who have already started much earlier to prove their worth and they need to recognize what they have to do when the odds are stacked against them like that. So it is not about whether or not it is fair or not to expect people like Angela or Choaniki to do a lot more to prove themselves when they are simply trying to do the same jobs as those who are already established themselves in the industry, it is more a question of recognizing that the demand for such well paid work is much higher than the supply of people willing to do it; it is like a game we all have to play, it's all about how we can fight our way to the top of that food chain to get hold of the best jobs.
Now the problem with Angela was that she had this misconception: she asked me if there was an acting course she could take so she could learn how to become a professional actor - she then assumed that if she had that piece of qualification, she would be hired for lead roles and would become successful and famous. It doesn't work like that - yes there are plenty of acting courses out there she could take, there is a massive industry catering to people like Angela chasing their acting dreams. However, she assumed that she would be able to get work easily the moment she had the right qualifications - that is totally not true. Likewise in the case of Choaniki, he could go do some courses, even pursue a degree in finance to try to boost his chances of gainful employment in this sector but there is very little correlation between the paper qualifications and being able to get the best jobs in the industry. But the issue isn't about having the right kind of training or qualification to do the job well, the problem here is the mismatch between the oversupply of people desperate to get into the industry and the limited supply of good jobs within the industry. So a good example of this is the situation of youth unemployment in China today - there is a massive oversupply of graduates in China and simply not enough graduate level jobs to employ all of these young graduates in China today. The problem isn't that these young people didn't study hard at university or that there was something wrong with the courses at the university, the issue is that the Chinese economy simply isn't in a position to offer all of these young graduates with the kinds of jobs that they were hoping for. Thus most of them end up looking for that ideal job that they will never find and some of give up and accept non-graduate menial jobs just to pay the bills. But let me use a simple analogy to make my point: if there are only 50 seats on a bus from Bristol to London, but then they are selling unlimited number of tickets for that bus journey, would you take a risk and buy a ticket for that bus knowing that you may not get on that bus if it is full and there are no refunds if you couldn't get on that bus? Most of us would not want to take that kind of risk, but that's the kind of risk that the students in China take all the time when they pursue higher education, knowing that they not find a job that suits the degree that they eventually get; this is a risky game they are willing to play despite the rather poor odds of success. Thus I'm not saying, "you can never play this game", I'm saying you need to understand the rules of this game.
Thus in both finance and acting, the real challenge isn't a matter of acquiring the skills to do the job, rather it is more a matter of dealing with the intense competition - to fight your way to the front of the line when it comes to getting the best paid jobs. I only spent a little bit of time with Angela but I get the feeling that her attitude in this case is very working class; she thinks that as long as she gets the skills to do the job, she will find work relevant to her qualifications. That's only true in very working class jobs, so for example, if you want to be a nurse, you get your nursing qualifications and you will have little problems finding a job as a nurse given that there is a chronic shortage of nurses. However, the reason why there is such a shortage of nurses is because it is not a well paid job, the hours are long and it will involve some rather unpleasant aspects of caring for patients who are unable to take care of themselves. Whilst I can wax lyrical about how noble nurses are, I do not want to have to clean up after the elderly there will always be more jobs than workers available, but it is the opposite for very attractive jobs. So let's contrast that to the glamorous world of showbiz - in the UK, if you wish to perform as a stuntman, then you need to get on the stunt register and that is notoriously difficult to get on because you need to pass a very difficult exam. The body that runs the stunt register has made the exam a lot more difficult over the years given that the older stuntmen don't want to have to compete with younger people trying to enter the industry. they deliberately raise the bar so high that only a small number of people each year can ever qualify and join the stunt register, candidates now have to perform a list of very difficult skills across a very broad range of disciplines from gymnastics to weapon handling in order to pass the exam. For more stuntmen, passing the exam is usually much harder than the actual work they have to do once they are finally on the stunt register and once they are qualified, they think, "if I have to work that hard and do that much to get on the stunt register, I'm not going to make it any easier for others to get on that stunt register." So in short, Angela is totally mistaken when she thinks it is all about her ability to act.
If I may offer you analogy to make my point: if you turn up late in a sale, then you are only going to find items that no one else wants to buy. For example, if you go to a clothing store, chances are you are going to find either the items in very large or very small sizes, whilst the ones that would fit most people would have been sold a long time ago. So it's not a question of whether or not you have the money to purchase the item you want, it is purely a matter of turning up early enough to get your hands on the very limited number available in the sale. They key to success is being able to identify exactly what the most difficult part of your challenge is and this was exactly where both Angela and Choaniki have gone very wrong. I feel bad in using Choaniki as an example but I hope he will learn from this - he does this one thing that often irks me. When I am talking to him about a very practical issue about business development and how to make money, he would go off tangent and "show off" his knowledge by talking about something that is not relevant to the topic. For example, when we discussed the Japanese market, he went off on a tangent about the Japanese central bank to "show off" to me how knowledgeable he is about the Japanese economy. I'm afraid that's a very Singaporean trait - he is behaving like the very hardworking Singaporean student in a Singaporean school so keen to prove to the Singaporean teacher that he has done his research and he expects some kind of reward for that. But to be fair to Choaniki, I don't think he is actually trying to impress me - instead, he really has no clue about how to solve the incredibly hard challenge of trying to sell a fixed income investment product into the Japanese market, so instead of simply saying, "sorry but I really have no idea at all how to do this", he turned the conversation towards a topic that he does have knowledge of (in this case, the Japanese government and central bank) in order to have something intelligent to contribute to the conversation, even if that piece of information that he is offering doesn't bring him any closer to solving the problems and challenges that he is facing. So whilst what Choaniki said about the Japanese central bank is 100% correct, it is also unhelpful to his situation. I hate to be harsh, but if people simply ignore the questions they don't know the answers to and talk about issues that they know a lot about, then they will never solve the difficult challenges that they are facing in life.
When reacting to a difficult challenge, there is a difference between what I can do (easily) and what needs to be done. Of course, we hope that what we can do would also be what needs to be done, then that way our problems can be solved. So let's take a very simple example: I am about to walk to the gym but I look out of the window and realize that it is raining - no worries, I have a big umbrella which I can use to keep myself dry and the problem is solved. Thus in this example, I really didn't have to think that hard to find a solution to my problem as long as I remember where I kept that big umbrella. However, when faced with complex problems, some people will offer very simple solutions that are completely ineffective because that falls under the category of "what I can do easily" as opposed to "what needs to be done". So for example, when my nephew was studying for his A level exams, my mother kept asking him to read the newspaper as she said it was important for his education. I had to explain to her that whilst there are benefits to reading the newspaper (improving our English, learning about what is happening in the world, improving our general knowledge etc), the chances of him finding something in the newspaper that is directly relevant to his A level syllabus is actually pretty low and thus not really all that useful in terms of helping him prepare for his exams. What my nephew actually needed was an adult who was an expert in subjects like economics and physics to test my nephew's understanding of those topics that will come up in his exams and that adult can then identify areas where my nephew needs further help in his preparations for the exams. My mother isn't educated enough to do that so she is in no position to even begin to help my nephew but since she already has a subscription to the local newspapers, it is easy enough for her to pass my nephew the newspapers and ask him to read it whenever he comes to visit her. My mother insists nonetheless that reading the newspaper is still extremely useful activity for my nephew, even if is no substitute for a really good tuition teacher to help my nephew prepare for those exams. Whilst you must be all all shaking your heads now at my mother's approach to trying to address this difficult challenge that my nephew was facing for his A level exams, this really isn't that different from how Angela and Choaniki reacted, when faced with an equally complex challenge with no simple solutions.
So that's it from me on this issue - what do you think? Why do you think Angela is so oblivious to the biggest challenges that she is facing? Is her reaction normal? Can you explain her mindset? How do we square up to the difficult challenges we might encounter when switching industries later in life? Please leave a comment below and many thanks for reading.
Hey Alex, I absolutely adore this sentence of yours "Thus I'm not saying, "you can never play this game", I'm saying you need to understand the rules of this game." A lot of succeeding in life is about figuring out the right rules from observing how people act, and unfortunately a lot of rules are not intuitive at all, and schools hardly follow the rules of real life because otherwise it would feel too unfair. I notice this a lot when I talk to working class people and their attitude of "if I just know the right things, then I deserve a job", without ever considering the "trust" aspect of getting hired and staying hired. Or even just being polite and easy to work with, or interesting to talk to that someone can stand having to spend hours and hours in your presence. Not to whale on Choaniki, but him going off topic is very annoying, and regardless of how knowledgeable he is, that alone will get many employers to avoid doing business with him. It's only because it's so much easier to find other clients/vendors who aren't annoying to deal with. Plus staying on topic or acting humble is a good way to demonstrate intelligence. This is one of the unintuitive rules of life, you also have to compete to be number 1 in "pleasantness/un-annoyingness" in addition to having technical knowledge and skills. I think dating is a good way to learn this, it doesn't matter if you're good looking and make tonnes of money if its not easy to talk to you. There are many men or women who look below a 5/10 who hardly make any money but can always find a date because they always know the right things to say.
ReplyDeleteHi Amanda, what Choaniki did actually reminds me of what my nephew used to do during tutorials for his A level economics exam. So if there is a question which he doesn't know the answer to and I ask him, "what is the answer to question 7?" He would just start saying random things, basically regurgitating chunks from the textbook that he has memorized almost in a desperate bid to demonstrate, "I may not know the answer to question 7, but here are so many other things that I do know as I have been studying hard. I may not be able to answer question 7, but I am not an idiot and I am not a bad student!" I find that annoying as I'd rather he just say, "I don't know the answer to question 7" so we can start working on the right answer and plug that gap in his knowledge. I don't think it is a uniquely Asian trait, people are usually afraid to admit they don't know something like that. It's seen as a loss of face in our culture, it took me a long time to reassure my nephew that it is okay to be honest and just admit to me, "I don't know how to answer question 7", I wouldn't scold him - but at least I know I can identify gaps in his knowledge to better prepare him for his exams. It's the same thing with Choaniki, if he keeps going off on a tangent, then I don't know where the gaps are in his knowledge if he keeps focusing on things that he knows really well to try to mask the areas of his knowledge where he might be deficient. That approach just makes it harder for me to help him, even if I am not judging him for not having all the right answers.
DeleteOh wow it is saving face indeed, but context is the best way to demonstrate intelligence, not just random knowledge. If you're around scientists then you can wow them with your knowledge of Newton's laws, but around artists that wouldn't work. Unfortunately, that kind of lack of social skills does hold back people who may be very knowledgeable. Is it fair? I'd say it is but only because communication is so important. Communication is so important all airplane pilots have to learn English so that the local air-traffic control can always communicate with the pilots on board who may be from different countries. Its an underrated skill to communicated effectively. Also I'd be the first to admit I did go on a tangent during my three Stanford PhD interviews, and in hindsight it's probably what got me rejected. One interviewer even tripped me up by turning the interview on its head and asking me what questions I had for him. I didn't come well prepared at all because I was blank. After that I knew never to do that, even if I'm knowledgeable, I should only demonstrate that knowledge at opportune times, all other times pay attention to the person and figure out what they want from me first. But right now I've gone too far the other way, I managed to talk myself into a job I knew nothing about in a totally different field, I need to balance both.
DeleteIt is a very common reaction I'm afraid - I used Choaniki and my nephew as examples of this kind of behaviour but I've observed it in many other people as well and it is frustrating of course because they are reacting to that gut instict of, "oh no, I don't know the right answer, I'm going to be exposed as ignorant and stupid - I know, I will react by changing the topic altogether by talking about something that I do know a lot about, that way I can come across as a bit more intelligent and knowledgeable." However, changing the topic doesn't solve the problem, it only steers the conversation away from the problem and for the other party involved, it can be a very frustrating experience because it is pretty darn obvious exactly. For my nephew it was a very painful experience as he has studied hard yet I am striving to find out the gaps in his knowledge, from my perspective I
DeleteBtw, I actually had to fire someone recently. My employee could code, and could do the things he learnt in school, but he couldn't do the job and didn't learn fast enough. It wasn't even my decision, the people above me just said "well he's not as productive as you, so he's being dropped." This is why employers check for work experience rather than roll the dice, because it's not fun to have to fire someone. But also, this just shows that even if someone has a masters degree from a well known university, the things one needs to succeed at work aren't taught at university anyway. For myself, I didn't know the things I needed for this job either when I started, but I would read books every single week at night learning how to, instead of looking at my boss expecting him to tell me exactly what to do and how to do it. Also, I'd like to add my boss only really wants to hire for entry level positions, but he expects that new hire to learn every day on the job to eventually know how to do things not taught in school. The salary would then go up based on how much they learned. What got my employee fired was thinking after 5pm he can just turn off his brain and not do the homework I assigned, even though he was getting paid a decent salary to learn instead of having to pay tuition like at university. It requires a lot of self-discipline to want to get better everyday, not just feel entitled to a job because you have a degree and a high GPA. Lol the person I fired had a high GPA. This is yet another unintuitive/unwritten rule in life, just because you got the job, doesn't mean you already have the skills you need to keep the job.
ReplyDeleteDoes this sound unreasonable for me as an employer to demand? Not really since there are so many laid off engineers looking for jobs, or the fact there are more computer science graduates than there are math/coding jobs, that only 50% of computer science majors find a job in their field. Also, even if we were to create a "simple" job where one only needs to use what was taught at university, it wouldn't pay very well because it just doesn't produce good enough quality work that our customers want. There is no customer asking for school-level projects, period. I actually told that employee he was being fired because he didn't stick to the training program, and he argued that he should only have been hired for what was in his degree. That kind of language only works if you are so in-demand the company can't find anyone else to do the same quality of work for the same pay. But there are so many people with degrees that are stuck in minimum wage jobs, so it doesn't work.
As for whether or not it is reasonable for an employer to be this demanding, I think that depends on whether or not there's a long queue of people begging to do that job. If it is a good job that's well paid, then of course the employer can be super demanding knowing that if I get rid of this employee, they can be replaced before 9 am tomorrow morning, no problem. But if you have a poorly paid job with terrible working conditions, then there isn't a queue of people begging to do that job, thus the dynamics are totally different. Normally, you have highly intelligent and motivated people going into the well paid but demanding jobs and the less educated working class folks going into the typical working class jobs which are poorly paid. However in the UK at the moment, let's take healthcare for example, carers (which are one step below nurses and even worse paid) are in desperately short supply and they are resorting to hiring people from places like India to so the work. These carers would work in nursing homes and bathe, feed and care for the very old residents there. The market is distorted as these Indian migrant workers put up with the terrible conditions and the employers are exploiting them by being extremely demanding despite paying them very poorly by UK standards, they only get away with it because they're recruiting from the poorest villages in India where there are virtually no decent jobs and these people are grateful for the chance to come and work in the UK, no matter how awful the job is. Thus if the terrible jobs like that are filled by migrant workers from India and these working class people can't compete for the top professional jobs, I do wonder what kind of work they end up doing in our society then?
DeleteYup it all comes back to supply and demand. It isn't hard for me to find job applicants for this job because it pays at least 3x minimum wage. In more desperate industries they will settle for someone who can't do the job and do their best to train and retain them. I heard in the restaurant industry in the US, they're so desperate for workers they won't even fire bad workers because they know they can't find anyone else if they do that. I just realized, for these types of high paying jobs, people may complain that it takes so much upfront investment in terms of an expensive education to do, but some people just don't have the mindset to work in a competitive job where you constantly have to train and improve. It's like being an Olympic athlete, Simone Biles may be talented but she doesn't just live her life having fun and then turns up at the Olympics to win a gold medal. No, when she's not at the Olympics she is training every single day trying to get better because she knows her competition is doing the same. That's what being a highly paid engineer, scientist, lawyer, doctor, banker, or businessperson is like. Only in very working class jobs where the job doesn't change day to day can someone just avoid continuous training and improvement.
DeleteThat is a good question about what happens to working class people in the UK, I suppose they just end up on the dole for the rest of their lives. Unwilling to take dirty jobs, not good enough for well-paid jobs, the only thing left to do is take advantage of their birthright citizenship to be entitled to welfare. Poor immigrants brought in to be bus drivers and carers don't have any right to benefits. In fact, they can be deported any time they commit a crime or if they ask for better wages and get fired. They may be poor, but they were born in the wrong country to enjoy taxpayer funds if they fall on hard times.
Oh in this case, working class people get used to the idea of doing "the bare minimum" to stay employed and I have seen that attitude a lot with my parents. They do not want to be fired but I have also observed that there's zero incentive for them to work harder, to go above and beyond what is being asked of them. So let me give you 2 examples. My mother had student A whom we discovered was an exceptional performer through a school play (which I had helped my mother with since my mother couldn't be asked to put in any extra effort into it and I was bored) and I suggested to student A that she should explore that side of her talent but student A's parents were working class and clueless. So student A came back to my mother and said Alex said I ought to explore this, can you tell me what I ought to do please? My mother basically said, not my responsibility, you need to speak to your parents and if they can't help you, I'm sorry I cannot help you either. Just focus hard on your studies and maybe it is something you can explore when you're older like when you're an adult. My mother wasn't paid or incentivized to do that, so unless she was gonna do it out of the kindness of her heart, her first response was, "nope this is not my job, I'm not paid to do this, I can't and won't do it." In another case, student B was a very weak student and kept failing her exams, but her working class parents couldn't afford to pay for any extra tuition and begged my mother for help to coach student B through the exams. My mother refused, her reasoning was what's the point if I help student B through this exam - the student goes onto the next exam and fails again; that is inevitable as student B is clearly very stupid. What is the point of helping her? But of course, the real reason was my mother wasn't paid a single cent more for making any extra effort with student B - her parents were begging my mother to put in hours of extra work unpaid out of charity, which my mother wasn't prepared to do. If they had said to her, we'll pay you $100 an hour to give student B extra lessons, then it'll be a completely different story. Then I bet my mother would be the first to say, right when can we start? Today after school?
DeleteHence I don't wanna be too harsh on people who are working class when they have that attitude to default to the bare minimum - if they were in a system that rewarded them financially for making an extra effort, then you will see a remarkable change in their attitude. But think about it, a bus driver, a nurse and a school teacher doesn't have that financial incentive but hey, at least in America, a waiter has that incentive to make that effort as they work hard for tips, so you can see a waiter making a huge effort to be nice whilst my mother's attitude totally sucks when it comes to making an extra effort. But it's the system that shapes their attitude and so that's why working class people are stuck with that mindset. As for the situation in the UK, oh dear, it's a total mess.
Ooooh it has just occurred to me that I see this in practice a lot at the gymnastics club because the gymnastics coaches are on a flat hourly rate and their pay does not vary with the results they produce. There's this coach who is literally standing at the door with his coat and shoes on 1 minute before the end of the lesson and at the top of the hour when the lesson ends, he literally dashes out of the building on cue as if the building was going to explode. Sure in some instances, you have coaches who are motivated to push their gymnasts for some personal reasons: maybe it's because of a deep love for the sport and the desire to pass that knowledge onto others (like myself), there's one coach who is a real flirt and will go out of his way to help the pretty girls in the gymnastics club (a bit creepy, but he does work his butt off to help the pretty ladies - he practically ignores the guys in the gym though). But otherwise, it's a sad situation with a lot of these gymnastics coaches and there's simply zero financial incentive for them to try to be a better coach. This is so typical of a lot of working class jobs, where people default to doing the bare minimum.
DeleteHmm, maybe it's not entirely bleak for the working class that they'd spend the rest of their lives on the dole. They might also take jobs which although don't pay well, are at least "comfortable" and provides some sort of mental stimulation, especially jobs which do require some good English and some level of education. Take being a teacher for example, there are teachers like your mother or that gymnastics coach who can't be bothered to do above the bare minimum, and are out the door as soon as the clock hits the right hour. But there are other people who take great satisfaction in being able to educate people, regardless of pay, because it does require some level of social skills and intelligence. I mean you yourself are a volunteer gymnastics coach, there is no financial incentive, you just do it for fun. However, you have the luxury of having a high paying job that you can afford to treat it as a hobby, but there are some working class people who do take certain low paying jobs which although don't pay more than McDonalds or Uber, do require some skill. An example I would use is working in fashion or journalism, there are so many poorly paid jobs here (Carrie from Sex & the City being a columnist being one), but it still feels more glamorous than working at McDonalds, even if the pay is exactly the same.
DeleteBtw regarding "glamorous but low paying jobs", my best friend works in art. She's still looking for a job, but she has a lot of family money to help her with that. It isn't a very high paying industry, there are lots of unpaid internships before one can make a decent living that only rich kids can take. Kinda similar to the film industry actually, when you start out it's very poorly paid, but people at the top make millions. One of my fencing instructors also studied art, but she couldn't find a full-time job doing art, so she's a part-time fencing instructor who is otherwise a stay-at-home mom to her husband and kids. She doesn't make much from this job, but it gives her great satisfaction to do the planning and teaching. Maybe it doesn't provide much ROI on her degree, but it gives a non-monetary benefit that working at McDonalds doesn't provide.
Lol I'm surprised there are some male gymnastics coaches, because it feels like the class is 75% girls. But if the class is 75% girls, and fit girls at that, then that would attract a lot of straight men who want their day job to consist of talking and looking at pretty girls.
Hmmm, allow me to examine what you have said - spending one's life on the dole is not a comfortable existence. Firstly, you get enough money to pay your bills, get basic food and you won't be homeless but imagine something as simple as seeing a nice pair of shoes in the shop. If I like those shoes, I'd just buy them as I have the money but people on the dole won't have that kind of money for simple luxuries and treats like that. The government here really isn't that generous with people on the dole - you hear of horror stories of the kind of housing they live in. These people are put up in very old buildings which are falling apart, they are not given enough money to heat the buildings properly and the fact that old buildings are not built to be that heat efficient makes the problem worse: so the walls are literally covered with damp from condensation and mould is a serious problem in winter. In short, the price for refusing to work is a lifetime in misery, which is pretty fucking awful and is indeed "entirely bleak" because the government here has to make it as fucking nasty and bleak as possible, so as to force people back into the workforce otherwise the economy will simply not be able to function without people working and paying their taxes, pulling their weight. Sure there are some people who can't work because of their disabilities or their age, but the life on the dole is (pardon my swearing) really fucking bleak here in the UK. And it is also a complete fallacy to say that jobs that don't pay well can be 'comfortable' - I think the only real way to be 'comfortable' is to lower your expectations to the point where you think you don't deserve nice things in life at all. I came from a poor family and the only way my parents knew how to react when I saw my friends enjoy the nicer things in life was to berate me for being such a terrible child and therefore as a punishment for my immorality and bad behaviour, I didn't deserve nicer things. Perhaps that was an easier time to tell such lies, back in the 1980s, if you lived in a working class environment and could try your best to ignore richer people in your life having better lives, but it is this envy, this feeling of "why can't I have nice things that my classmates have?" that just doesn't go away. Being 'comfortable' is a complete fallacy that only rich people can be naïve enough to believe exists. Being poor sucks and I can be honest about that, trying to pass poverty off as being 'comfortable' is bullshit as it just doesn't make sense. It is just sour grapes, which poor person wouldn't want more money to have a better life?
DeleteHowever, working class folks settle for being poor because there is no alternative for them, there is just zero possibility of them to find better paid work, just look at my parents - duh. There's zero possibility of them finding a better job so they settled for being primary school teachers. It has nothing to do with them making a conscious decision when really, there wasn't any other option available to them on the table when they do not have the brains to access better jobs. As for what you said about teachers, holy shit, sorry but you're so wrong.
The most talented and intelligent people of each cohort tend to avoid going into teaching as a profession, it is often seen as a last resort - ie. if you've failed at everything else, you can always turn to teaching as they'll take any idiot. If you're precisely that, then you can teach at primary schools as the syllabus is really simple and you can still get away with being really stupid. Maybe within academia, at the highest levels at the best universities in the world, sure there will be some really intelligent people who have chosen that path but if you're going down to the primary school level, you're going to encounter complete idiots like my parents who do that job because they cannot understand anything more complex than what is found in a primary school textbook. As for taking satisfaction in the act of teaching, I roll my eyes yet again - anyone can take satisfaction in an activity as long as it provides some kind of positive feedback and sometimes, you can give yourself that feedback. For example, if I set myself a goal to run 10 km under 50 minutes - then I feel a sense of satisfaction the moment I achieve that goal. I don't need another person to give me the validation and congratulate me as I have double checked that being able to complete 10 km in under 50 minutes is indeed quite an achievement for most amateur runners. However, for a teacher, in order to educate others well enough to receive positive feedback, you need to do your job well. Otherwise, the feedback will be negative - I remember once getting into a huge argument with my mother over the way she was trying to teach my nephew and I thought her approach was completely wrong; she got defensive and claimed, "this was how I've done it with my grandson since he was little, he is used to my methods and will not respond well if I change suddenly." And I claimed, well that only proves you've been wrong all these years and you're a terrible teacher - you suck. I gave her very negative feedback and basically told her to stop teaching him since she was such a fucking awful teacher. Needless to say, I really upset her with that assessment of her abilities as a teacher. Yes teachers can get great satisfaction in their job but that is completely contingent on them doing their job well and not ending up in a situation where someone like me comes in and say, "stop it now, you are so fucking awful as a teacher I swear you're doing more harm than good." Therein lies the contradiction - I think I was a brilliant teacher when I tried to help my nephew get through his A levels, I was doing it as a volunteer as I am his uncle. I wasn't paid for it, yet the teachers who end up teaching him at his school are so bloody awful at their jobs because the smarter adults have gone into better paid professions, leaving the losers who have failed at everything else in the teaching profession as a result. You need to be really quite smart to be a good teacher, in order to do the job well enough to get positive feedback - but if only dumb idiots end up as teachers, they're going to do their jobs really badly and end up getting really negative feedback. So I think you're making a really erroneous assumption by assuming that *all* teachers can get great satisfaction in their job - no, no no. That would depend on a unique set of circumstances being a) the teacher is super intelligent and b) has chosen to make the sacrifice by going into teaching whilst turning down much better paid jobs and c) does it for that sense of satisfaction of helping others by being such a brilliant educator. That could happen of course but the chances of all three boxes being ticked is so low, it makes it extremely rare - it would definitely be the exception in 1% of cases, rather than the norm.
DeletePerhaps this is why I am so harsh when it comes to judging work class people who suck at their jobs - I go back to the point that people like my mother were never financially incentivized to become better at their jobs. So even when you place her in a situation whereby she is emotionally motivated to do the best to help her grandson, she simply doesn't have the ability to become a better teacher overnight just because the stakes have become a lot higher when her only grandson is now her student. Now we simply accept that working class people end up doing jobs like that because they are stupid - I remember once getting really bad customer service at a supermarket and I realized, hang on a moment, if that guy was any more intelligent, he wouldn't be working at a supermarket in a job like that so I had to lower my expectations. I swear, all I did was ask him a question and he struggled to give me an intelligent answer because he couldn't process the question I asked - for want of a better word, he was just plain stupid, like really fucking stupid. But hey, he works in a supermarket and I should have expected that of course - my bad for assuming otherwise. Thus for you to claim that these working class people can take great satisfaction in doing what they do, I just roll my eyes and think, you're just a rich kid talking, you've never ever met a real working class person before have you? You've brushed shoulders with some poor people before and you're very nice to them, but you've never had the kind of experience like I do growing up in a working class family with such working class parents. I may seem extremely harsh in contrast but I don't think working class people have the mental capacity to process the concept of 'great satisfaction' - this would involve either a) setting yourself a goal and achieving it (such as in my running 10 km under 50 minutes example) and b) setting yourself a goal and allowing others to evaluate your performance (such as trying to gain entry into a top university and getting through that rigorous admission process by impressing them sufficiently that you are worthy). Working class people don't do either for a simple reason: they always fail at everything, so they give up even trying. My parents never tried to learn anything new because learning takes brains and as they are so stupid, they associate learning with being labelled a failure, an idiot and so they never even want to learn anything new ever again. By not even trying, they can't fail. The only way you may fail is if you attempt something. So if the working class mindset is to completely avoid trying anything at all costs and eliminating all "targets" and "goals" in life, then how can 'great satisfaction' ever be enjoyed in the absence of targets and goals? Remember, you can only get great satisfaction if you have successful achieved your goals and targets. I think you've once again completely overestimated working class people again whilst I feel I have the right to condemn them as fucking stupid and useless since I have 100% genuine working class roots and have seen their bullshit first hand.
DeleteHey Alex, I think we have slightly different definitions of the word "working class." I just think of it as "someone with parents who make a salary near minimum wage doing a menial task", regardless of their own ability. But in your case, I think your definition sounds closer to "someone with low to middling IQ who was not born to rich parents." I think when you say "what do working class people do in the UK?" it sounds more like "in a perfect society where opportunities were given fairly to people based on IQ, what do we do with the low IQ people who will never be able to make lots of money in white-collar jobs, but who won't take on the poorly paid terrible jobs that are outsourced to immigrants from even poorer countries?" I think because I live in America where so many good jobs are gatekept by money, the average person I meet who isn't making loads of money isn't that "dumb" like the working class people you encounter in the UK or Singapore, where opportunities seem to be more evenly distributed to high IQ people of any class. Singapore and the UK are not perfect, but it's still a lot better than the US where people with good grades in university have to drop out because neither they nor their parents can afford tuition. Well to answer the question of what does the UK do with a low IQ person who isn't a trust fund baby but won't take on poorly paid menial work, I suppose society just has to collectively agree that there will always be a subset of people who just can't compete in a capitalistic society, and the best they can do for them is raise enough taxes for them to survive but not too much that everyone quits their jobs and gets on the dole. This kinda reminds me of Jonas from my fencing class. I stopped being friends with him because I realized Jonas isn't a particularly good friend, regardless of how much it frustrates me that he complains about money but doesn't put any effort into his career and settles for the easiest job possible. But Jonas is just not particularly smart, so of course he can't make complex executive level decisions for long term career planning and progression, regardless of how big of an ego he has (Dunning-Krueger effect). But at least Jonas has a job, he found one recently working at a supermarket. He may be a terrible employee who is lazy, does random things at work, and is sometimes late, but sometimes you just can't achieve a perfect society where every worker is well paid, good at their job, and satisfied. There is just too much variation in the human population in terms of ability and mindset compared to the jobs that are available.
DeleteI see why Singapore greatly limits the number of seats at university so that not all high school students go to uni. Because universities are very expensive in terms of taxpayer dollars, the government doesn't want to subsidize a below average student to go to university only to have them work a menial job after graduation. It's wasteful in terms of taxes.
@LIFT, that is why there is an adage, ‘those who can, do; those who can’t, teach.’
DeleteI’m just curious what your mother used to teach in Primary school? And don’t all students have a form of instant feedback in the form of tests and exams? Wouldn’t the HOD be very concerned if all students were failing due to the horrible teaching skills of your mother? Or does she just mark them as a pass and go about he day since she can’t be bothered to do a better job?
Well I think it would be wrong of us to treat the working class as a monolithic entity and please forgive me if I keep referring to my parents as that's my main source of reference for obvious reasons. But actually on reflection, I can see how people like my mother gain 'great satisfaction' in doing very simple things. For example, my mother is obsessed with eating dinner at the same time everyday at 7:30 pm and if she gets dinner on the table and she takes her first bite at 7:30 pm sharp, she is thrilled at having achieved that little goal. And I'm like duh, what's the point of that? Does it matter what time you have dinner? How about gaining joy from eating something especially delicious at a special restaurant or arranging a dinner with a dear friend you've not seen in a while? I can think of so many ways to get joy out of dinner but when you're working class like my mother, you set very achievable goals like, "I must eat dinner at 7:30 pm" and that's the kind of goal she can achieve with little effort as long as she falls into that routine. But how much real joy and satisfaction can one derive from meeting all of these arbitrary goals you set for yourself which are pretty easy to achieve on a daily basis? She would never give herself a goal that's any more difficult or challenging. I'm off to Poland in January so I am once again studying Polish (which I have studied it on my previous trips to Poland) and my goal is to be able to at least function in Poland without English - ie. ask for directions, buy stuff in stores, order in a cafe, get train/bus tickets, etc. But would my mother ever set herself a goal like "achieve basic conversational Polish in 3 weeks"? Nope, she would stick to goals like eating dinner at the same time every night. So yeah, people like Jonas and my mother can gain their own version of satisfaction by setting themselves very simple, easy, achievable goals in their everyday lives which may make us roll our eyes, given how hard we push ourselves to achieve so many things. But when I was in Moldova last month, I had conversations in Romanian and Russian with the locals. Each time I had one of those conversations, my husband would look at me like, "how on earth did you do that?!" And oh course, I would feel great about myself. But that's not the same kind of satisfaction my mother can experience when she looks at the clock on the wall, waiting for 7:30 pm sharp before she takes her first bite of her dinner.
Delete@Choaniki - allow me to explain, it is impossible for the whole class to fail as there would be a random mix of students in each class ranging from the super smart to the really dumb kids. Now added to that mix, one also has kids with pushy parents who will either teach/tuition their own kids or pay for tuition teachers. Thus we're just dealing with the lower primary syllabus here (my mother tended to be given the primary 1, 2 and 3 kids as the syllabus was easier, she certainly couldn't handle PSLE maths herself, never mind teach it). The smart kids would just figure it out themselves as it is not rocket science, the kids with pushy parents and tuition teachers would get enough external help to also figure it out eventually - thus the kids in those categories would get through the exams, often with good results in spite of my mother, rather than because of her. The kids who would fail are the dumb kids and the borderline, average kids from poor families who cannot afford tuition (and whose parents are too dumb to step in and teach their own kids). In the absence of an effective teacher, these kids will fail their exams of course.
DeleteHence in any year, there will be a mix of kids from all of those categories, creating a situation whereby some will fail, some will pass and some will actually do extremely well (ie. perfect combo of rich, smart kids with high IQ + loads of tuition). Hence teachers like my mother (and indeed, my nephew's teacher in JC for economics who was just as terrible) get away with it because some students like my nephew were able to find external help (either through their families or by paying a good tuition teacher) to coach them through the exams. A loving parent would never jian si bu jiu, stand by and let their child fail when they have the misfortune of encountering a really shit teacher, no the parent would find the best tuition teacher in town in this situation but that does effectively allow the shit teacher to get away with murder, year after year. That's why my mother would never have the situation whereby the entire class would fail - she would thus point to the success stories of the few students scoring very well and claim, if I was such a terrible teacher, why do I have some students scoring so well? Of course, we all know that those kids did so well because of their naturally high IQ plus the fact that they're getting external help (parents/older siblings/tuition teachers etc) but that's how shit teachers have been getting away with it all this time.
I encountered my mix of lousy, biased teachers in polytechnic. The good ones tend to be the MDs and I scored really well for their subjects (A and Dist). The biased ones marked my group and me down because we didn’t purchase her textbook!
DeleteAnyway no point dwelling on lousy teachers because we know the good professionals would seek success in their actual industry instead of teaching little kids.
And we also know that the rich will always have a leg up because life is never fair.
Let's compare the situation between two classes: class 1A with my mother as the form teacher and class 1B, with a highly motivated, excellent teacher determined to do her very best. For the purpose of this experiment, both classes have exactly the same breakdown of students according to intelligence as well as excess to external help via family members & tuition teachers. So the top 20% of the students are the ones who will get straight As because they are so freaking intelligent, they will figure out the primary 1 syllabus on their own as the kids are really not pushed that hard in primary 1. Certainly in terms of their language skills and numeracy skills, a lot of kids would have either encountered all this already before primary school or simply figure it out quite quickly. So with the top 20%, there is no difference in class 1A and 1B. Then you have the next 60% of kids who are average but not top 20% - these are the ones who will need a little bit of help explaining stuff to them but will not be able to figure it out on their own. So if these kids can get some help externally, they'll be fine for the exams and tests. If not, they will fail. Then you have the bottom 20% who will never pass because their IQ is so low, they will struggle with basic concepts like addition and division - even if you gave them the teacher from class 1B, they would still fail. So if the top and bottom 20% are going to be exactly the same in both classes, then the only difference is in the middle 60%. But this is Singapore we're talking about here, I daresay between 70% to 90% of the kids in this middle 60% would receive some kind of help - be it via private tuition or at least through the family network (parents, older siblings, uncles/aunties, grandparents etc). Even I stepped in to help my nephew when it was apparent it was necessary and I certainly tried my very hardest. So let's settle for the average figure of 80% of this cohort of average kids getting help, so 80% of 60% = 48% will fall into the category of average kids getting through the exams because they received external help and thus 20% of 60% = 12% of the average kids will fail because they did not receive adequate teaching in the classroom and had no access to external help. So the pass rate in class 1A = 20 + 48 = 68% whilst the pass rate in class 1B = 20 + 60 = 80% if we assume that the bottom 20% will always fail regardless how much help they are given.
DeleteSo if you were to look at the difference between class 1A's pass rate of 68% vs class 1B's rate of 80% - the difference isn't that significant and teachers always blame the luck of the draw. My mother would usually say something very racist like, "just my luck to get a class with so many Malay kids, they will always fail". Yeah she would blame the students and never herself. Now if we examine that statement, Chinese families are probably more likely to pay for external help via tuition teachers than Malay families - at least that was the case back in the day before my mother retired, so she was hoping to get more students with access to external help so she doesn't need to teach them anything. But my point is simple, you are not comparing two classes where class 1A has a 0% pass rate whilst class 1B has a 100% or 99% pass rate - no the difference is going to more like 68% vs 80%, that's why teachers like my mother (and indeed the terrible ones that my nephew got in JC) continue to get away with it all this time.
So going back to your question Choaniki, the HOD would see some variation in the pass rates between classes 1A, 1B, 1C, 1D etc they would probably be within a reasonable range of say 65% - 80% and of course, we have to account for the random nature of the fact that the young students are not subjected to any kind of streaming yet at lower primary level, hence you will get a completely random mix of smart + dumb kids in any one class if they are allocated randomly. That is why the HOD usually allows a teacher to get away with it if the difference is 68% vs 80% as that could be accounted for usually with bad luck (ref: my mother's extremely racist remark about the number of Malay students in her class). The standard tests are conducted in a fair way, ie. all classes 1A to 1F will sit for the same tests and exams - the exam scripts will then be marked by a different teacher so the teacher for class 1A will never mark the scripts for her own class but will instead be given the scripts for class 1D for example and the teacher of 1D will mark the scripts for class 1B etc to ensure fairness and to make sure that a terrible teacher cannot cover her own tracks by bumping up the scores with very lenient marking at the exams. Even within the Singaporean system, there are checks and balances in this aspect of primary schools. The only way for a class to collectively send a message to the school that they are stuck with a terrible teacher is to deliberately, en masse, create a situation where 100% of the class fails - that would be to send a loud and clear message that the class has been failed by the teacher and to try to get the teacher in trouble. Would Singaporean students ever do something like that even if that was the case? No and instead, they'll just do what my nephew did - get external help to try to do well in the exams instead and let the shit teacher get away with it. Thus the shit teachers are getting away with it year after year because of this culture. They don't need to 'cheat' or 'game' the system in any way at all, knowing that they can rely on kiasu, caring parents to step in and plug the gaps one way or another.
DeleteHey Alex, yup that sense of satisfaction your mother gets from eating dinner at 7:30pm sharp is an example of how sometimes very simple goals are enough to satisfy some working class people because it's all they can really achieve. Jonas has a similar thing where he feels self satisfied just to show up at least once a week to fencing class, regardless of how much he actually learns every week. In fact he felt his ego bruised when he wasn't invited to the advanced class because he lacked experience in fundamentals despite being in the class for over a year. It especially hurt because his friend "Phil" who joined the same time as him, was invited. What pissed me off once was when Jonas said "oh it's because I'm not white like Phil that the (white) lead instructor doesn't like me as much." That racist comment about Malay students from your mother just reminded me of Jonas. Phil actually trains outside of class, doing boring drills over and over again, and even helps to run some of the tournaments by learning how to referee. But because Jonas is not capable of the kind of self discipline to get better at fencing like Phil, he has to take out the race card or the poverty card whenever the instructors tell him he's not doing well. It would be very frustrating as a politician having to think of how to make sure people like Jonas are meaningfully employed. Because if they're constantly only putting in the bare minimum of effort in school, work, and hobbies, and making dumb excuses when called out on it, it's already a christmas miracle if they aren't homeless and not paying taxes. Someone like you Alex is a politician's dream. "Oh I'm gonna learn conversational Polish without needing a government funded retraining scheme so I can learn more skills, which may or may not help me make more money in the future to pay even more taxes." If only people like Jonas could be taught such initiative and intelligence. But sadly, sometimes it's just not possible, so the politicians have to hope enough rich people like you are willing to pay more than their fair share of taxes to balance out people like Jonas.
DeleteRegarding your mother's poor quality teaching, I feel bad for the students in the middle 60% who don't get outside help and end up failing. They just have to hope they only get one bad teacher out of 6-10 and not multiple of them.
Hi Amanda, merry Christmas. At least in the case of Jonas, he is in a class where he is supposed to learn something. My mother is taking an ordinary task like having dinner and creating a goal out of it - I like cooking and sometimes, I do set myself goals in the kitchen like trying to make an incredible meal to please my husband and/or my friends. Or I may try to recreate familiar recipes from Singapore but these are goals associated with a certain level of skill to create incredible dishes which are restaurant quality - my mother is not a good cook (surprise surprise, it's just too much effort). Instead, she sets a goal like dinner must be eaten at 7:30 pm sharp - she would get very upset if we tried to delay it. I remember once I said, "I have gymnastics till 8 pm, can we have dinner a bit after that at like 8:15 or 8:30, I'll meet you guys there." My mother then kicked up such a big fuss as if I was trying to starve her to death, despite the fact that my sister was like, "look if you get hungry, I'll get you a snack at 7:30 pm, you're not going to go hungry when I'm here I promise you." But no, my mother was like my dinner has got to be at 7:30 pm or else the world doesn't make sense anymore to me. So fine, I told them to go for dinner without me at 7:30 pm and I'll join them later. You have to remember of course that my mother is highly autistic and that's what autistic people do - they cling to a certain routine and feel very confused when you try to alter it.
DeleteAs for me learning Polish, I'm doing the same course I did in Romanian - it's a simple format that works. So they will introduce a word like "train station": dworzec kolejowa - then they will use it in a sentence or question like, "Dworzec kolejowy znajduje siÄ™ bardzo blisko apteki." I then have to guess the meaning of the sentence now I know what the subject is. Blisko is like the Russian word for near, Apteki is like the German word Apotehke (pharmacy) but that's also very similar in Danish, Dutch, Swedish, Russian and Norwegian. I know 'bardzo' means very. So I can figure out that the sentence is "the train station is very near the pharmacy." I don't know the words znajduje siÄ™ but from the context, I know it is about the location of the train station - because I speak French, I recognize that it is the reflexive "se trouve" which is an alien concept in English but in common usage in languages like French. So literally, the train station "finds itself" (ie. is located) very close to the pharmacy. Despite the fact that I am thrown these Polish sentences right at the beginning of my crash course, I find that I am able to understand a lot more than I can speak and each time I figure out a sentence, I punch the air and say YES and gain more confidence in my ability to figure out one of Europe's most complex languages spoken by about 40 million people. But I do it because I get a great sense of reward when I make progress so quickly and that makes learning a very enjoyable process. My mother would stare blankly at a sentence like "Dworzec kolejowy znajduje siÄ™ bardzo blisko apteki." Like she wouldn't understand a single word of that or have any idea how to begin to understand it whereas my brain just goes into "unscramble" mode and then the pieces of the puzzle just fall into place. That's why my mother doesn't try to do difficult stuff and she sticks to goals like eating dinner at 7:30 pm everyday.
As for what you wrote about my mother's poor quality teaching, I blame the system. In primary school, we have a 'form' teacher who teaches the class English and maths, then when the kids are a bit older at 9, you add science to that mix. You will have another teacher handling the second language (in my case, another teacher taught me Chinese). But if a student gets a bad teacher, that bad teacher is responsible for 3 out of 4 subjects! That's why the kids who are unfortunate enough to get a terrible teacher will have to seek external help to pass their exams and this is Singapore - most parents will find a way to pay for it. Once the students make it to secondary school, the system is better: at least you will get a different teacher for each subject: maths, English, science, history, geography, Chinese, art etc. So at least at secondary school level, if you get a terrible teacher, then you will only fail one out of many subjects - unlike in primary school, where that bad teacher is responsible for 3 out of 4 subjects. I think the primary school system in Singapore is bad and it needs to be modified to be like the secondary schools, so a teacher specializes in one subject and not try to teach English + maths + science.
DeleteY'know you can tell a lot about a person by the things they fuss over and find so important. For me and you, eating dinner at a set time is so inconsequential it isn't a big deal if we have to break that to please other people. But people like your mother can't do anything much more complicated so it means the world to her. Y'know there's nothing wrong with being "dumb" per se as long as you're a nice person. But I just don't like it when anyone, dumb or smart, is rude and throws a tantrum when they don't get what they want. There are other casual fencers who just like to have fun and progress very slowly. But none of them have as big of an ego as Jonas who tries to recklessly force a win by using excessive power and speed which could injure other fencers. The instructors have to warn him all the time about power and tell him he should instead focus on improving his technique and strategy to win, but Jonas is both dumb and doesn't wanna lose, so that's just not possible. I'm so glad I work in a job that pays well enough it doesn't have people like Jonas. Seeing my instructors struggle to communicate with him as a paying customer, I never wanna be in that position. Likewise your mom can derive as much pleasure as she likes from eating at a set time, but she shouldn't throw a tantrum about it if other people don't want to eat with her at that time.
DeleteHey what is Polish grammar like? Is it similar to English in terms of word order, or does it place more emphasis on word endings with a different word order? I remember when learning Mandarin it wasn't too different than learning English in terms of word order, but the vocabulary was very different and it wasn't easy to memorize characters for reading and writing. But otherwise mandarin has simpler forms of words(no "tense" modifiers or number to worry about) than English.
@LIFT, there is a common adage to aim for the stars so that even if we fail we can land on the moon, or something along those lines. I suppose your mother is not capable of achieving something difficult, i.e., learning conversational Polish in 1 week, so she set simple goals that anyone with an accurate watch could achieve.
DeleteAnd I am not trying to fat-shame her or anything, but I don't think your mother would starve by delaying her dinner by a couple of minutes or even skipping some meals. I mean even I am a couple of kgs overweight and if I don't go out over during the weekend I usually skips all meals except dinner. I haven't starved yet, and I doubt your mother would.
Oh dear, being stuck with one teacher for 3 out of 4 subjects. That's really luck of the draw if you're in the middle 60% in terms of IQ, but don't have parents who can afford private tuition. It's the same in America though, some parents will actually fight to have their kid placed in a class with a good teacher instead of a bad one, which is what happened to Michelle Obama. Michelle Obama wrote in one of her memoirs she doesn't know how her life would've gone had her mom not fought for her to be placed with the good teacher. I went to private school so the bar was very high for teachers to get hired at my school, but we still had "rich Jonas" type of students who would fail classes. Mostly because they weren't very smart and their parents couldn't care less since they could just buy a place at university for them overseas. I guess the variation of quality of teaching is not something that is talked about enough in the public school system in Singapore. It's just assumed it's the parents responsibility to pay for private tuition. I remember a professor friend was talking about that. He said he tends to notice it's the poor kids who can't afford tuition in primary and secondary school that are the least prepared when they enter university, and something has to be done about that or there'll be a class divide in terms of education. Especially because in Singapore you can't keep retaking classes(and paying more tuition) until you pass to graduate. In America you can, because university is expensive and less subsidized by the taxpayer. In Singapore after failing twice I think you get immediately expelled. However, on the bright side, the Singapore government does harass professors if too many people fail a class at the university level or fail to find well paid jobs after graduation. Its much harder to do that for high school teachers because there are less concrete metrics they can use like graduation rate or employment rate. That professor friend likes to blame the teachers at the high school level when he gets harassed. "Oh it's not my fault, the high school teachers didn't teach calculus well enough." But to the government, he can't say that, so instead he has to suck it up and try to simultaneously re-teach things from high school while balancing the university level curriculum so students can find good jobs after graduation. But then again, the barrier to entry to be a professor is much higher than being a teacher, and they get paid a lot more, so the government does expect more from them. In this case, the professors are much more incentivized to do a good job than high school teachers.
DeleteOh merry Christmas to you too! I'm not a Christian so sometimes I forget to say it. I'm meeting my boyfriend's parents for Christmas(even though we're both atheists).
DeleteHi guys, I'm an an atheist who has completed his tax return on Christmas eve, today all I have to do is double check what I have done yesterday, then go out for a bike ride to get some exercise before relaxing with some TV in the evening. I did contemplate speaking to my family in the spirit of goodwill - especially after reading what Amanda wrote about being a nice person. I have not spoken to my parents since January but I did try to test the waters, I wrote a message on Facebook messenger to my two sisters on Christmas eve and radio silence, no reply. I thought that might have paved the way for a call but since they didn't want to reply and communicate, I thought, oh well, that's a sign not to bother then. I don't know what I would have achieved anyway in this act of 'being nice' since I've effectively forced a ceasefire of no more arguments by not speaking to them for practically all of this year.
DeleteWhen I am placed in an environment where I get a random mix of smart and dumb people (the sports center where I go for gymnastics), I tend to gravitate towards other smart people whilst I wouldn't say I avoid the dumb people, I tend to keep a polite distance from them. There are the sports center workers - they do things like process the payment at the front desk, lock up the center after they close at night, deal with lost & found etc. They get paid very little for that kind of work, but you're totally right about I don't mind as long as they are kind and nice people - I don't judge them by how smart they are or how much they earn as long as they have the social skills to make my social interactions with them pleasant, there are 3 of them I have in mind who are particularly nice people though there are a few others who are just - urgh - let's just say I avoid them if I can. So it is not just intelligence per se, but social skills as well.
As for Polish, it does follow the English SVO order, eg. "I read the book", "I drink the coffee" etc, but it has features that can confuse learners. So for example, in English, I can say, "I am strong, she is strong, we are strong, they are strong" the spelling of strong doesn't change at all, it is only the conjugation of the verb 'to be' which changes each time but in Polish, the word 'strong' will vary depending on the context and that makes recognizing it a little harder but this is a feature that is found in French, Spanish, Italian and German - this makes me realize that actually English is really straightforward and easy.
@Choaniki - I think you'll realize that with my mother and her obsession with her routines, it is never about actual hunger per se. I remember once she made the entire family to rush to get dinner in front of her at 7:30 pm sharp, then she barely touched the food as she was evidently not hungry. But it was more this control she had over others, to make them do things a certain way to please her and how she would kick up a fuss if she didn't get things her way. It's never about the food but it's really about how an old woman with zero social skills would use something like her meal times to exert control over her family. Normal people will understand that if you want attention, if you want others to be nice to you, then you first need to be nice to them. But for my parents, they don't understand that concept and they would resort to cooking up a situation whereby they would accuse others of trying to harm them by starving them to death and accusing us of being bad children who mistreat their parents if we dare to delay their dinner by 1 minute. That's why we're in this situation where I am like, fuck it, with parents like that, who needs enemies? I am not even speaking to you on Christmas day. It's never about food and hunger per se, but it boils down to her crude games to get attention. She is worried that if she doesn't complain about her children and grandson mistreating her, we will forget her - how about trying to be nice to us instead?
Oh and a further note on tuition in Singapore - there are several options, some cheaper than others. The cheapest and poorest quality option is to do an online class where the teacher runs a Zoom class and you can ask some question at the end, but the kids usually tune in and then their minds drift off, it's a waste of time. And alternative is to attend a class at a tuition center, but then again there are like 30 students in the room and it's easy to sit at the back and day dream. The best option is to get a teacher with just one or two students, then there's no where to hide, it is how I directed every single question at my nephew and it was intense for him as he knew I was determined to find the gaps in his knowledge. It is relatively cheap to join a Zoom tuition class and very expensive to get a 1-on-1 session with a really good tuition teacher. But you get what you pay for in this case and so you could have a case whereby the student is average, but the parents can only afford one of the cheaper option - that student may just scrape by and hope to get a better teacher the next academic year.
Delete@LIFT, your sisters sound like really “pleasant” people to be around. When people sprout common adages like, ‘blood is thicker than water’ I just roll up eyes. You can’t force someone to be nice just because they are family. I took the time and opportunity to send some season greetings to friends and business partners. But I kept radio station silence towards my dad. He has been unpleasant to me for several decades and I doubt he is going to change just like that. Better to continue the Cold War with him.
DeleteAs for tuition, I took 1 to 1 tuition in pri school but was never really engaged enough so still continued to flunk my exams. Lead a horse to water and all that applicable here.
I am actually taking a break by writing a blog post about how I feel about the situation and I am comparing it to something I have observed in my gymnastics club. Akan datang, I will publish it soon. All day long I've had Christmas greetings from so many people including some that I don't even know that well, but they are keen to let me know, hey Alex, I'm thinking of you, you're awesome, I still wanna do business with you next year - have a great Christmas and let's speak in the new year! Yet all I have is radio silence from my own family?
DeleteWell I don't think one *has* to speak to one's family on Christmas - I'm not like one of those Angmohs who place a lot of emphasis on doing some kind of celebration on Christmas day. My sisters can reply to that message any time they want and reach out to me, I just wonder if their radio silence is because a) they are stunned into inaction and thus are procrastinating/ignoring me, b) they are mad at me and don't wanna talk to me or even c) they are so freaking busy working 90 hours a week in this period that they haven't even seen it.
DeleteI don’t fuss about the things I can’t control. It basically rained the whole day yesterday in SG from torrential to a light drizzle. I still went about with an umbrella. Similarity, only one or two people sent me greetings before I had the chance to send them one. I just sent out more to everyone who I cared about including yourself. I don’t bother that my dad didn’t send me one. I would rather not interact with him and I’m sure the feeling is mutual. Maybe it is that way with your family as well?
DeleteAaah you have to realize that whilst I am an atheist, my family is actually Christian and my mother and my eldest sister go to church regularly, every Sunday without fail. So it is not like we're a Buddhist family who don't bother with Christmas, they do go to church and do the whole Christmas thing at church - I did spend many years going to church in Singapore as a teenager and Christmas really isn't about gifts, or decorations or Christmas trees; I remember it used to be able showing your family you care enough to celebrate Christmas with them. I can just imagine the aunties at the church asking my mother, "how are your children?" And she would put on a brave face and say, "fine, thank you", rather than, "my son has stopped talking to me."
DeleteWell similarly I spent (wasted) lots of time in church when I was in my teens. And believe you me that I encountered lots of hypocrites in church. They only associate with you because they want you to attend church or cell group etc. I don’t need such fair weather friends. I suspect if your mother would stop going to church she would have great difficulty in finding another social group outside.
DeleteI have written a blog post in the past about why my mother goes to church - the people at church are on duty to welcome anyone who turns up, it is surprisingly well organized. There is a group of people assigned to welcome duty - so if they spot someone who is new and nervous, the newcomer will be assigned a friend for the day who will match them in age + gender, so when my mother first turned up at church she was assigned a 'friend' and these "friends" are super nice to the newcomers because they are on duty, the same way the staff at a 5-star hotel are super friendly, polite and welcoming to all guests. There is a lot in the bible about evangelizing and bringing new people to the religion, so this welcome duty aspect of the church is based entirely on that sense of duty to do what the bible demands of Christians - contrast that to a normal social setting, say at the gym, where we gravitate towards people who are nice and keep our distance (or even shun) those whom we feel are rude, nasty, socially awkward, weird or simply have nothing in common with us. You see, my mother can be as rude, nasty, socially awkward and weird as she wants at church but she will always get that 5-star welcome regardless because there is a group of people on welcome duty whose job on Sundays is to welcome the older uncle/aunties to church. Some of the best experiences I've had which are similar is when I fly business class for work and I get escorted to my seat by cabin crew who come and spend quality time with me and address me as Mr Liang and I'm not just passenger in 34C. Yeah my mother goes to church for that quality customer service - all that Christian doctrine is too complex for her to understand.
DeleteI am no bible theologian but I have read enough and attended enough sermons to know that Christianity is a BS religion. Like nowhere in the Bible did it mention that we are to hate and exclude homosexuals. Yet until more recently we had Christian hardliners in SG lobbying to keep section 377a which criminalizes homosexual activities amongst males. And it definitely mentions about the evils of the love of money yet there are prosperity bible preachers and megachurches in SG.
DeleteAnyway there is no further draw back to church for me. I can make friends on my own terms and don’t need a staff on duty to act like they are interested in me socially. Because, unlike your (dumb) mother, i know that it is all an act.
Well yes, it is an act, they are acting out of duty, a compulsion to show hospitality believing that it would equate to them being a good Christian and thus earn their place in heaven if they spend every Sunday in church showing hospitality to complete strangers who turn up at the service. But then again, it is exactly the same as when I turn up at business class on a plane and get nice service, or when I check into a super nice hotel and the staff are trained to treat me like a VIP. It does feel nice of course and I enjoy being pampered. I can give you so many stories of how I was treated like a VIP during my stays at 5-star hotels when on business - do I get cynical and say, "oh they are only treating me like that because I am a paying guest, it is not sincere." No, I simply enjoy the pampering and then leave them a nice review on Tripadvisor telling everyone how incredible my experience was. But of course, if you look at someone like my mother, she doesn't have the social skills to form real relationships with people - she barely gets along with her own husband and children (and now I've plain given up on her). So for her to experience this kind of warm welcome at the church, that's the closest thing she can get to friendship and you can see why she enjoys going back week after week.
DeleteLol I need to file my taxes soon too! In December I'm more likely to think about that than about Christmas decorations or gifts. Wow you have to memorize a lot of word forms just for every adjective for Polish. Other European languages do make English seem very simple aside from the pronunciation, which isn't phonetic.
DeleteThat thing you mentioned about 5 star service and "fakeness", there's an entire TV show called "White Lotus" on HBO which explores that, where they follow both the guests and staff at a 5 star resort. The guests are extremely wealthy and expect "service with a smile", while the staff barely make above minimum wage and are constantly yelled at by their managers. I think what's interesting is the power dynamic. The guest has a right to be an angry Karen at any time, while the waiter, bartender, or concierge always has to smile and be calm no matter what the situation, even if there is a thin veneer of closeness and warmth. The emotional mental gymnastics it would take having to work one of those jobs. You have to act friendly as if you're equals, even though you'd get in trouble if you actually tried to be friends. It's not the same as two rich people doing business with each other and wishing each other merry Christmas impromptu over text. There's so many examples of relationships in that show where people think they're close to someone, usually between a manager and employee, or a guest and staff member, but one side realizes the other is only friendly because they're getting paid to be. Usually it's the rich character who gets disappointed, but otherwise they'll be okay and can return to their nice life when the holiday is over. It's much worse when it's the poor character who realizes its all fake, because some of them stake their entire hopes and dreams on the rich character helping them out. Before I never understood what the fuss was about with "White Lotus" that earned it so many Emmy nominations, because I felt they made the rich characters look way too over the top. But now I realize it's the only show on TV which explores that "para-social" relationship between rich paying customers and the poor staff who serve them. It's almost paradoxical that these staff work at such a nice workplace around very rich people, but are very poorly paid yet expected to bring their A-game in terms of social skills.
Well I've become such an expert at my taxes - I keep very good records of everything throughout the year so when it is time to do my taxes, I have all the info I need at my fingertips and it takes me like half a day. I am such a geeky nerd when it comes to being super well-organized like that. As for Polish, urgh, I don't even know what to call this but the numbers change. So the number two is dwa, you'll think in English, we say two books, two women, two opportunities, two weeks etc - in all of these cases, the number 'two' doesn't change, right? In Polish, it changes: it can be dwa, dwie, dwoch. dwaj or dwoje. And I'm supposed to a) recognize when it changes and b) know which one of the five forms of 'two' to use depending on whether I'm talking about two children or two chairs? So I'm thinking, even if I use the wrong 'two' - say I use dwa instead of dwoch, they will still understand me but would I be able to understand them if there are 5 different ways to say one number - like great, I've just learnt to count to ten, now I have to 5 x 10 that and learn 50 words to count to 10? At least in Mandarin, we have one exception when the number 2 'er' becomes 'liang' when counting, but that's one exception when it comes to counting. In Polish, they take that to an extreme. That's why it is a really hard language, but look, I'm gonna talk like a 3 year old kid who can barely find the right words. I'm counting on the fact that I speak Russian fairly well and there's plenty of overlap with Russian - plus there are loads of influences from French and German as well. I remember my first trip to Poland years ago, we get out of the airport and we got on the train at the airport and my husband asked me, make sure this is the right train we need. I then turned to the two young people in front of me who were like 18 and I thought, surely you speak English? I asked them in Polish if they spoke any English and the answer was "nie" - that's when I regretted no having made more of an effort to learn more than the very basics. I love a language challenge.
DeleteAs for White Lotus, I have watched a little bit of it. I have seen a lot of that in my world, ie. I am stuck in the middle. Believe you me, I have very rich clients whom I serve well - ie. I pretend to care when they are celebrating their wedding anniversary and they think, oh Alex is such a caring friend and honestly, I only go to that kind of effort if they are investing an insane amount of money with my company and I need to be the best account manager in the world for this kind of client. I have one such client from Kenya and I learnt Swahili just for them - and I didn't even admit to them, "I've learnt your language to kiss your ass because I'm beneath you, you're above me and I'm here to worship the ground you walk on." No, I made it very casual like, "oh I love learning languages, I speak several languages and Swahili is such a fascinating language that I've always wanted to learn as it is a intellectually stimulating experience etc." Yet at the same time, I remember how I was treated like a VIP by the staff at the 5-star hotel in Dubai I stayed at and quite frankly, I don't think they realized that I wasn't thaaaat rich. I just work for rich people and thus can access that kind of business travel - yet they were still fussing over me and pampering me. You see, in White Lotus, it makes that world so simple, the rich and the poor. The guests vs the staff. Whereas in the real world, there are many more layers and people in between. I'm not that rich, I'm not poor, I'm somewhere in between and at times, I play one role, at other times, I play a different role. It's like acting - I learn how to use what I have to project an image: so for example, now that I know I need 50 words to count to 10 in Polish, I often use that kind of information to give people the impression that I am some kind of super genius who has used his intelligence to become crazy rich when really, I'm just a geeky nerd who does his tax return over the Christmas holidays and enjoys learning foreign languages.
DeleteHey Alex. I guess you've been doing your taxes for far longer than I have. I just finished my masters degree and left academia, and now I have to learn how to deduct various expenses, etc. Gotta look for a good accountant soon. Hahaha 50 words for just 10 numbers. And I thought German's 2 genders were annoying, at least it's only 2 different forms for adjectives and not 5 like Polish. Mandarin if you can get past the vocabulary/writing system seems simple by comparison. That surprises me the young people you talked to in Poland couldn't speak English. But Poland is not as developed as Western Europe so they probably didn't get a lot of English speaking travelers. In Southeast Asia English is pretty common in the touristy areas like Thailand, Vietnam, or Bali. But good luck learning Polish! It sounds like an interesting challenge!
DeleteAh yes you've pointed out a very nuanced part of life compared to TV, there aren't only two classes/roles of people in the world, rich customer and poor worker. Instead there's a whole spectrum of people and almost everyone is both a customer and a worker. I think the difference between a White Lotus resort worker and what you do is that you're hired for your technical expertise, and when you lie about learning Swahili because it's fun and interesting, that's just part of you projecting an image that you're a smart person they can trust with their money. The White Lotus staff have to be nice and friendly, but they don't have to look or be competent at some technical expertise. In fact they're quite disposable/interchangeable which is why they make so little, while you aren't. But yeah when I watched White Lotus and saw how Karen some of the rich characters were, it reminded me of your Dubai story with the guy who made a fuss about bad tasting coffee and bought expensive bottled water to make new coffee with.
Btw, I actually have a friend named "Jarrell" who works in healthcare, and interestingly he told me he explicitly avoids taking on rich clients. I asked him why, since more clients are always better and he could charge the rich ones more, and his answer was "because working class people need my services more." Now Jarrell is not super rich, I've been to his house and neighborhood and he looks barely middle class. It's not that he doesn't get rich clients knocking on his door, it's just he turns them down and doesn't try to chase more of them. He even said he once did a house-call at a millionaire's house, and concluded he didn't like how exclusionary the neighborhood was. My take is that Bill Gates can afford to play philanthropist in Africa without worrying about his family, but Jarrell has a wife and teenage kids, plus college in America is very expensive. Jarrell even once said to me I went to a snobby university and was given way more opportunities than him as a result. I suppose Jarrell looks at the White Lotus situation and goes "nope, I don't want to be part of this shitty system", but it's not like he does menial work and is poorly paid when he serves rich people. Also he told me he's pretty shitty at networking and socializing for work. I dunno if this is just a sour grapes situation and he ended up pissing off the rich client, or if he's just too high up on his high horse to think about providing more for his family. But to be fair, since he does work in healthcare, if he were to serve more rich clientele he would have to bring his A-game in terms of social skills compared to serving working class people. Jarrell is not a plastic surgeon, but plastic surgeons in Beverly Hills have to be very chatty and suave to get rich clients to trust them to make them beautiful compared to the plastic surgeon working for Doctors without Borders providing essential reconstructive surgery in 3rd world countries. The Beverly Hills surgeon also has to socialize at the local country club/gentleman's club to get more clients. I doubt Jarrell is capable of that, he doesn't even dress nice for work, which is why I think he prefers to live more like the Doctors without Borders surgeon instead.
@LIFT, I am suspicious of people who are too friendly and nice to me. I know they probably want me to buy something or are trying to run some scam past me. As for 5-star service I just take it for what it is since I know the staff are merely doing their job. But being in Asia and especially SG where the service quality is downright atrocious, anything that is of an acceptable level would constitute 5-stars.
DeleteI have one question, I know some rich people are quite guarded, how do you interact with them so that they don’t suspect you want something from them? Like if a young lady cold calls me I immediately know something is up (insurance or bank RM, etc).
Hi Amada, I'm an old man who has been submitting tax returns for a very long time. It's just a part of my life that I accept I have to do as an adult. I am happy to get on with learning Polish and speaking in badly, knowing that if I made a mistake like used dwoje instead of dwie (the wrong form of 'two') they will still understand me and I fully accept that the aim is not to be perfect (like a Singaporean student trying to ace an exam) but simply enjoy the process and be enriched as a result of it. But yes, I'm in the middle layer - one that isn't really talked about in White Lotus as I do serve people more important than me whilst I have people who are beneath me serving me as well. Such is the reality of the working world and unless you become as important as Bill Gates or Elon Musk, there will always be people above you and thus I just accept that as this is a feature of life that I have to deal with. I'd be honest with you though, my technical expertise is nothing compared to something like what a doctor or medical technician can offer - I am (in simple English) really just the account manager, the customer service guy who keeps the client very happy and persuade them to do business with the company I represent. It is 90% social skills 10% technical knowledge pertaining to finance. If I get a really difficult technical question, I immediately call my team members who are more technical than me to get the answer for the client and they're happy to support me, that's how we work as a team and that's the role I play.
DeleteAnd @Choaniki, the answer for you will come a little later, after my lunch.
Hey Alex. I can't imagine what doing your taxes as an actor must be like. Does that get lumped as similar to your contractor income now? Which tax bracket does acting income get taxed in?
DeleteAnyway, do you think one of the White Lotus staff has the talent to break into sales in finance? They probably would start on a very low rung of the career ladder, with smaller commissions and selling worst products relative to the rest of the market. But if they proved themselves by selling a decent number anyway, would they be able to leverage that into better opportunities? I think you talked about how the working class aren't incentivized to do a better job. For a waiter who gets paid in tips, that tip is usually a percentage of the overall bill. So if they managed to sell the customer on more items, that's performance related pay. Maybe that skill would translate to sales in financial products. The unfortunate thing about being a waiter is it doesn't translate to better opportunities down the road.
@Choaniki I've been to some really nice hotels in Singapore where I've always gotten excellent service. I think you have to go to the places which cater to Ang Mohs to get that kind of service.
Amanda, the government doesn't care how I make my money - it doesn't distinguish between money made through different industries. So whether I am an actor, plumber, graphic designer, therapist, chef, doctor or Uber driver, it is just 'income' and they only care if it is taxable or not. What you are suggesting is something that doesn't exist in any country in the world - whereby people in different professions or industries are taxed at different rates, such as "nurses are not paid enough and they are so vital to our society, so let's not tax them as much. Investment bankers on the other hand should pay double the tax as they can afford it". No, it doesn't work like that - not in the UK, not in any country. Tax is based on income, ie. the more you earn, the more tax you pay and in the UK, higher earners move onto a higher tax bracket. The government only cares about the total amount earned and there is no provision whatsoever to take into consideration what your profession or industry is - that's because it is a) simple and b) fair. Now there are some countries like Ireland that have certain schemes that give people some tax breaks and they are designed to attract companies and talented individuals to move to Ireland to boost he Irish economy, but that's certainly not the same as what you are suggesting. No, the government doesn't care and quite frankly, the government doesn't even freaking know I have earned money as an actor in that tax year because income is income, regardless of how you made that money. They only care that all taxes due are paid and then they leave you alone. You're talking about a very high level government intervention on what is a very sensitive subject - everyone will claim "I deserve to be taxed less" and it's not an issue any government wants to touch. So they have to be fair to everyone regardless of their job and say, this income tax system is applied universally and fairly across the board to everyone REGARDLESS of what you do for a living. I certainly don't see why actors should be taxed any more or less than say a dentist, an electrician or a teacher.
DeleteAs for the staff of White Lotus, girl - that was the topic of this blog post in the first place. It doesn't matter what skills you may have, that doesn't matter at all, what matters is whether or not you have the killer instinct to fight your way to the top of the food chain when competing for a small number of good jobs that pay very well. Who cares if these people have the skills or talent to work in sales - you're really missing the point. The people who make millions in sales are those who have done everything it takes to rise to the top - it's NEVER about skills, it's about being absolutely ruthless when it comes to being competitive. Those who don't have that ability to compete and win will end up doing crap jobs like the staff at White Lotus. Working class people like Angela (the subject of this blog post) are poor and stuck to the bottom because she doesn't understand the rules of this game and how to win that competition for the best jobs.
And @Choaniki, allow me to deal with your question. There is a huge difference between approaching a total stranger (say when someone just pounces on me when I am walking down the street) and being introduced by a mutual friend. I tend to expand my network of contacts through such introductions, so for example, Mark is a very rich man but I am introduced to him through our mutual friend Brenda, so Mark and I have that in common - we both know Brenda and that allows Mark to let his guard down to get to know me; it is just a start of course and it is then up to me to use my social skills to develop that relationship with Mark. Another way for me to do this is to go to events like conferences where I attend a workshop on XYZ123 - I can then turn to the person next to me and say, "I see we're both interested in XYZ123, let's talk about that." But the bottom line is that I usually figure out some kind of connection that I must share with this person before I approach them. So for example, I ran into this guy who has a very senior position in a company and I want to talk to him, so I clocked him going into a seminar for ABC345, I then approached him later to say, "hey I saw you at the ABC345 seminar earlier." That was my way to start the conversation, but you get the idea: you need a connection. Otherwise if someone comes up to me out of the blue, I'd get suspicious too. The question for you is this: do you know how to invent a connection when there is none? This is all about social skills at the end of the day.
Delete@Amanda, I have never needed to stay in 5-star hotels in Singapore. Even then there was once my JP MD made a reservation at the St Regis hotel restaurant (supposedly 6-stars?) and they messed up his reservation and I remember he was livid since such a thing would never happen in Japan. And if it had, the restaurant manager would probably bow to apologise or something equally drastic.
DeleteThis article, although old, seems to suggest the reason why service is standard are so low in Singapore:
https://sbr.com.sg/economy/commentary/60-singaporean-customers-dont-complain-about-bad-service#:~:text=The%20culture%20of%20service%20especially,apply%20for%20roles%20within%20them.
TL;DR in summary the article just says that the service industry whether F&B, hospitality is not aspiration and more of a last resort career. So the people who end up working there are really not the best talent. And most can't be asked to do a decent job.
I'm sure Choaniki can talk a lot more about this than I can but in Japan, there is a culture, a tradition of employing loads of people in the name of customer service, such as simply having people at the door to greet you when you enter a department store. That just never happens in the West as it would be one way the business can save some money by not doing that, less people on the payroll but the cost of that superior service does come back to haunt the customer at the end of the day as it is passed onto the customer via higher prices. But since it is the norm in Japan, skipping this step might upset some customers who will go to the stores where they have to pay more to experience this better customer service. And if everyone is doing it, then it becomes the norm. As for what Choaniki discussed ref: the culture of Singapore whereby hospitality is a last resort, a lot of people who end up in hospitality are working class and have you seen how these working class people speak to each other? It is blunt, crass and direct to the point where it becomes rude. Like when I was at the hawker centre, the guy in front of me barked at the hawker, "give me two plates of chicken rice" and that was normal?! It would be either "give me" or "I want" - like I would never be that blunt in any language. I would say something like, hello, could I have two plates of chicken rice please? Thank you. So these working class people who have grown up with this kind of blunt working class manners enter the hospitality industry and they can't change their ways and become polite overnight even if their job demands of it.
DeleteWell I am no Japan expert but having been to Japan so many times I observe that businesses place a very high expectation on good service. This usually translates to lots of excess labour and wastage. Like Japan shopping malls will hire lots of greeters, same with the Japan Railway they have lots of greeters and service staff. In fact there is a unique position of the elevator girls, which is a female staff hired to stand inside an elevator and hold the door and press the relevant floors for customers. This position is probably only found in Japan and Taipei which has strong Japanese influence (due to being part of the former Japanese empire).
DeleteHi @LIFT and @Amanda. I am cognizant that I sometimes go off on a rambling tangent. But I am trying to change that. I am reading all comments but am choosing not to reply since I have nothing of value to add. Both of your are correct, guilty as charged!
ReplyDeleteDon't take it personally my friend, we're both just trying to help.
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